Job Description
The Service Foreman is responsible for managing technicians, the repair process, and company resources profitably in Service under the direction of the Service Advisor and/or Service Manager. This position is a working supervisor who is expected to also perform technician duties while ensuring technician safety and a quality repair process. This role is also responsible for the growth, development, and productivity of its assigned technicians. This role will ensure quality control measures are in place and managed during the repair process to eliminate any re-work to the customer associated with the repair. A high level of teamwork will exist between this role and the Service Advisor and Service Admin to guarantee seamless customer interaction, quality control and promise date adherence.