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Operations Manager
Naperville, IL, 60565, USPosted 11 months ago
Full-timeonsite
Job Description
Benefits:
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
About the Role:
As the Operations Manager at One Hour Heating & Air Conditioning of Naperville, IL, you'll play a crucial role in overseeing our daily operations, ensuring top-notch service delivery to our valued customers. Join a dynamic team dedicated to providing exceptional heating and cooling solutions while fostering a positive work environment.
Responsibilities:
- Oversee daily operations to ensure efficiency and high-quality service delivery.
- Manage scheduling, dispatching, and coordination of HVAC technicians.
- Monitor and improve operational performance metrics and KPIs.
- Develop and implement training programs for staff to enhance skills.
- Collaborate with sales and marketing teams to align operational goals.
- Handle customer inquiries and resolve any service-related issues promptly.
- Ensure compliance with safety regulations and company policies.
- Prepare and manage budgets, forecasts, and financial reports.
Requirements:
- Bachelor's degree in Business Administration or related field preferred.
- Desired 10-15+ years of experience in operations management, preferably in HVAC.
- Strong leadership skills with a proven track record of team management.
- Excellent communication and interpersonal skills.
- Proficient in using operational management software and tools.
- Ability to analyze data and make informed decisions.
- Strong problem-solving skills and attention to detail.
- Valid driver's license and clean driving record.
About Us:
One Hour Heating & Air Conditioning of Naperville, IL has been serving the community for over a decade, providing reliable and efficient HVAC solutions. Our commitment to customer satisfaction and employee development makes us a trusted choice for both clients and team members alike. Join us and be part of a company that values integrity, innovation, and teamwork.