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Patient Service Representative
Tyler, TX, USPosted 2 weeks ago
remote
Job Description
Touchstone Medical Imaging is seeking a full-time Patient Service Representative, customer service-oriented professional for our medical front office position in Tyler, TX.
Monday-Friday 8:30am-5pm and one Saturday per month 8am-5pm.
The Patient Service Representative will assist patients with check in, check out, insurance verification, and appointment scheduling.
Duties & Responsibilities:
Schedule Patients for Diagnostic Exams and Procedures
Assist with Authorization and Verifications
Checking In / Out Patients
Answering Multiple Phone Lines
Provide Accurate and Complete Information to Billing Office
Insurance Verification
Ensure Accuracy of Patient Data Entered into the System
Process Requests and Filing of Patient Records
Requirements:
1-4 Years Experience in Medical Office Setting or Hospital is highly preferred
Experience with Insurance Authorizations and Verification
Ability to Handle Heavy Patient Volume
Strong Customer Service, Communication and Computer Skills
Ability to Multi-Task
Medical Terminology Knowledge
Medical Assistant Certification is a plus
Benefits:
We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. We offer a comprehensive benefits program including:
Monthly Bonus Opportunities!
Medical / Dental / Vision / Life / Pharmacy Plans
401(k)
Paid Short-Term Disability
Paid Vacation Time
PTO Accrual Beginning Day 1
Colleague Referral Bonus Program
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