Especialista de CRM I - Beleza na Web
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Especialista de CRM I - Beleza na Web based in Brazil.
In this role, you will be responsible for driving CRM performance through a highly analytical and strategic lens, ensuring the effectiveness of communication flows across multiple customer journeys. You will act as a key guardian of the CRM communication calendar, balancing campaign frequency, segmentation quality, and customer engagement to maximize conversion and profitability. The position requires close collaboration with cross-functional teams, including marketing, merchandising, and brand stakeholders, ensuring alignment and co-creation of impactful customer communications. You will also play a critical role in monitoring performance indicators, identifying opportunities through data, and translating insights into actionable improvements. Working in a fast-paced, data-driven environment, you will continuously test, optimize, and refine CRM strategies to enhance customer experience and business outcomes. This is a highly collaborative role with strong exposure to both strategic planning and hands-on execution.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Especialista de CRM I - Beleza na Web based in Brazil.
In this role, you will be responsible for driving CRM performance through a highly analytical and strategic lens, ensuring the effectiveness of communication flows across multiple customer journeys. You will act as a key guardian of the CRM communication calendar, balancing campaign frequency, segmentation quality, and customer engagement to maximize conversion and profitability. The position requires close collaboration with cross-functional teams, including marketing, merchandising, and brand stakeholders, ensuring alignment and co-creation of impactful customer communications. You will also play a critical role in monitoring performance indicators, identifying opportunities through data, and translating insights into actionable improvements. Working in a fast-paced, data-driven environment, you will continuously test, optimize, and refine CRM strategies to enhance customer experience and business outcomes. This is a highly collaborative role with strong exposure to both strategic planning and hands-on execution.