Job Description
As an employee performance and success manager, you will uphold an open-door policy to discuss issues with employees and managers, address employee concerns, and recommend resolutions. You will foster communication between managers and employees, offer guidance to managers on effective conflict avoidance and resolution techniques, and evaluate the success of interventions. Among other duties, you will cultivate strong professional relationships with university managers and human resources (HR) colleagues, collaborating effectively with individuals from diverse backgrounds. Additionally, you will implement HR policies and procedures, respond to inquiries, and investigate employee issues related to HR policies while keeping supervisors informed of significant matters needing attention.
In this role, you will support new hire orientation for staff and faculty by presenting information about university policies and procedures, SCAD leadership, and safety protocols.