Cafe Supervisor

Current job opportunities are posted here as they become available.

The Admiral Hotel is seeking a reliable and experienced full-time Caf� Supervisor to join our team at Le Caf�! If you're ready to invest your passion and experience into creating something great, this is the job for you! Le Caf� hours of operation are 6:30 am - 3 pm daily.

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WHAT WE HAVE TO OFFER:

LOCATION: 251 Government Street Mobile, AL 36602

PAY: $17 an hour

BENEFITS:

• A culture that values passion, individuality, and fun!

• Opportunities for internal growth and development

• Paid Time Off (PTO)

• Paid holidays

• Earned Wage Access through PayActiv- access to your earned wages before payday!

• Affordable medical, dental, & vision insurance plans

• Company provided life insurance

• Short & Long Term Disability and Accident and Critical Illness Insurance

• Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

• Tuition Assistance

• Referral program

• Employee Assistance Program

• Discounts at all Avocet-owned hotels & restaurants

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WHO WE ARE LOOKING FOR:

POSITION SUMMARY:

The Caf� Supervisor will be leading a team of Caf� Attendants, as well as being a Caf� Attendant themselves. They will be in charge of making sure everything is in working order, and the space is clean and presentable. They will schedule the Caf� Attendants, and order supplies, flavorings, and coffee. Also, the Supervisor will be responsible for counting cash and tips, and reporting all info to the Caf� Manager.

MAIN DUTIES AND RESPONSIBILITIES:

• Oversee the Caf� and team members to ensure a high-quality guest experience.
• Train team members on coffee standards, guest interactions and steps of service.
• Place weekly orders with local vendors.
• Create weekly hourly schedule in line with the proper staffing levels each. day
• Handle daily checkouts.
• Maintain cleanliness and organization of Le Caf� prep and service areas.
• Greet customers as they enter, identify their needs and answer questions about menu items.
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).
• Prepare and serve hot and cold beverages such as coffee, espresso, cappuccino, tea, chai, frappe etc., following recipes.
• Prepare and serve limited food items, like cookies, pastries, sandwiches, soups, and muffins.
• Record sales, operate a cash register, and follow cash and credit handling policies as required).
• Assist with store set-up, clean-up, and stocking of merchandise.
• Complete all required side work, including polishing silverware and glassware, preparing the area for service and proper breakdown, etc.
• Follow all safety and sanitation procedures.
• Thank guests with genuine appreciation.
• Answer the telephone using appropriate etiquette.
• Develop and maintain positive working relationships with co-workers and others.
• Comply with quality assurance expectations and standards.
• Responsible for punctuality when reporting to work and clocking in and out.
• Work a flexible schedule including weekdays, weekends and holidays.
• All other duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

Caf� Attendants

JOB REQUIREMENTS:

Education: High school diploma or equivalent

Experience: Restaurant or Coffee Shop /Supervisor : 1 year (Preferred); Must have a valid Mobile County Health Department Food/Beverage Handler's Card.

Skills:

• Minimum one year experience in independent coffee shops.

• Expert knowledge of coffee standards and espresso drinks.

• Previous leadership or supervisor role in coffee shop or restaurant is preferred.

• Ability to multitask.

• Cash and credit card handling.

• Possess strong customer service skills.

• Possess strong communication skills.

• Ability to work well under pressure.

WORKING CONDITIONS:

The working conditions described below are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: Micros POS, Espresso machine and milk steamer, blender, coffee machine; drink blender, and convection oven

Physical & Mental Requirements:

• Must be able to lift at least 50 pounds; push and pull equipment, supplies, etc., at least 50 pounds.

• Ability to bend, kneel, squat.

• Ability to stand/walk for an 8 hour shift.

• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely.

• Frequently required to use hands and arms to reach and handle. Frequently required to climb, balance, stoop, kneel, and crouch.

• Regularly required to talk and hear. Requires normal range of hearing and vision.

• Must have availability to work mornings, afternoons, weekends and holidays.

Work Environment:

• High guest interaction.

• Fast paced, high volume atmosphere.

WHO WE ARE:

The Admiral: Illuminate Your Career in a World of Elegance

With a mission to dazzle and delight, we provide an environment that�s as inspiring as it is welcoming. As part of our team, you'll be the face of a storied hotel where tradition meets innovation, and every day is a celebration of our city's rich culture. If you�re ready to be part of our illustrious story, learn more at theadmiralhotel.com.