Assistant Manager Slice House Castro Valley
Job Description
We are looking for excellent full-time Assistant Manager candidates to join our management team. The primary role of the Assistant Manager will be to support the General Manager and District Manager in overseeing the daily operations of the store, providing exceptional customer service, and assisting with the supervision and development of the front- and back-of-house team. The ideal candidate is focused on excellent customer service and strong operational execution, has demonstrated restaurant leadership experience, and is eager to grow within the organization.
Essential Duties & Responsibilities:
• Assists with recruiting, selecting, orienting, training, assigning, and scheduling team members, in partnership with the General Manager.
• Supports the General Manager and Human Resources in managing performance, including coaching, counseling, and escalating disciplinary matters as appropriate. Communicates job expectations to staff; assists with monitoring and reviewing employee performance; enforces policies and procedures.
• Communicates in a timely and effective manner with the General Manager regarding operational and staffing issues.
• Assists with regular restaurant inspections to ensure the team and restaurant are meeting company standards.
• Supports inventory tracking and accurate record keeping.
• Identifies and assists in resolving issues with food preparation and service. Helps team handle customer service issues with grace, courtesy, and the goal of cultivating happy, returning customers.
• Helps maintain a safe, secure, and healthy facility environment by following and enforcing sanitation standards and procedures; proper safety procedures, including injury reporting and equipment safety; complying with health and legal regulations.
• Accomplishes company goals by accepting ownership of assigned responsibilities and assisting with additional duties as needed.
Key Skills/Abilities:
• Guest service mentality; has a genuine desire to serve guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; demonstrates curiosity and interest in self-improvement
• Ability to assist in measuring performance, subjectively and objectively
• Supports and contributes to a positive restaurant culture
• Ability to handle multiple job duties essential to running a restaurant
• Knowledgeable in key operational areas including labor support, store operations, and customer care
• Strong leadership, organizational, and time management skills
• Professional demeanor; models best practices and supports teamwork
• Proactive problem-solver
• Thorough understanding of good hygiene and food handling practices
• Flexible schedule required, including weekends and nights
• Strong work ethic
• Minimum of 1 year of previous food service, retail, or restaurant leadership experience
Additional Information:
• Restaurant experience is required
• Manager Food Handler Certification required (or ability to obtain)
• PTO/Vacation
• Excellent Opportunities for Advancement
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed and is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation, or any other classification protected by law.