Dental Administrator

Position: Dental Administrator Location: Edmonton, AB Clinic: The Dentists at Northgate   We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free. We’re looking for a skilled and compassionate Dental Administrator to join our team. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.   Specifics about the role: Job Type: Full Time Schedule: This role includes two evening shifts per week (ending at 8:00 PM) and two weekend days per month (Saturdays or Sundays). All other shifts are scheduled during daytime hours (8:00–4:00 or 9:00–5:00) Benefits: Extended Health Benefits, uniform allowance  What you’ll do: Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for Manage phone calls, direct inquiries, and efficiently book appointments Maintain and organize the patient database with accuracy and confidentiality Oversee insurance claims, billing systems, and follow up with insurance companies Establish and manage office protocols to keep operations running smoothly Coordinate and optimize appointment schedules Provide leadership and foster a team culture focused on outstanding client service   What you’ll bring to the role: Minimum of 2 years of experience in a dental admin role. Knowledge of dental billing and insurance protocols. Proficiency with Microsoft Office; experience with Dentrix and MaxAssist is an asset. Strong verbal and written communication skills. Excellent problem-solving abilities with strong attention to detail. Friendly, professional demeanour with a patient-first mindset. Ability to multitask and thrive in a dynamic, fast-paced environment.   Who we are: Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.