People Solutions Center Operations and Benefits Specialist with English & Spanish
Job Description
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Job Title: People Solutions Center Operations and Benefits Specialist
Location: Krakow, Poland (Hybrid, 4 days a week from office)
Job Description:
As a People Solutions Center Operations and Benefits Specialist, you will manage employee inquiries, maintain accurate HR records, and prepare employment-related documentation in Workday and local systems. You will ensure timely, high-quality HR service delivery, compliance, and operational excellence, while leveraging HR data to provide insights on the workforce metrics, HR activities, efficiency and costs.
Key Responsibilities:
- Act as the first point of contact for employee inquiries, providing timely and accurate support on HR processes, contracts, and lifecycle topics
- Manage and resolve complex queries while routing specialized cases to appropriate teams when needed
- Prepare and process employment contracts, addendums, and HR documentation in line with legal and internal policy requirements
- Maintain accurate and up-to-date employee records in Workday and other HR systems, ensuring data integrity and compliance
- Support HR data audits, reporting activities, and continuous improvement of procedures and work instructions
- Administer and execute employee benefits programs, including health and retirement offerings
- Contribute to improving HR processes, tools, and reporting capabilities through active participation in HR initiatives
Skills & Qualifications:
- Proficiency in Workday and HR case management systems, with strong understanding of HR data and document workflows
- Advanced Microsoft Office skills (Excel, Word, and PowerPoint)
- Very good written and verbal communication skills in English and Spanish
- Strong customer service mindset with excellent problem-solving and interpersonal skills
- Ability to handle sensitive information with a high level of confidentiality and discretion
- Highly organized with strong attention to detail and the ability to manage multiple priorities and deadlines
- Experience working in a fast-paced, service-oriented environment
What we offer in return:
- You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
- You will receive a competitive compensation package with bonus structure and extended benefit package.
- You will be able to work in a hybrid work culture.
- You will participate in feedback loops, during which a personalized career path will be established.
- You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.
Next Steps:
- If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter.
- The next step is a virtual conversation with the hiring manager and the extended team
- The final step is with the local HRBP
Our people make a difference
At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
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