Social Media & Digital Marketing Officer
Job Description
Thank you for visiting our job posting site. All jobs listed are currently open and accepting applications.
Please read this information carefully before applying for a position. We ask that you only apply for one position, if interested in others please indicate that in the comments field.
We are always looking for dedicated and motivated individuals who have a passion for working with and helping children. We strive to hire a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our agency. We value diversity and support a positive and welcoming enviornment where all of our employees can thrive.
If you feel you have the experience, motivation, and dedication to become a member of our agency you may apply online by reviewing the currently open positions listed on this page and filling out the online application. The online application process will allow you to upload a cover letter and your resume for the position you are applying.
Application requirements include:
- The electronic application
- Complete answers to all questions listed
- A current resume
- A cover letter describing your qualifications as they relate to the duties of the position.
Failure to submit this information will result in the elimination of your application.
Email Address
You must have a valid email address as well as an active phone number. All communication regarding your application and status will be done by email. Make sure the email address you’ve supplied is checked regularly.
If you do not currently have an email address you can sign up for a free account with any of these providers:
Gmail
Hotmail
Yahoo
Hiring Process
Once you submit your online application for one of the positions listed you will receive an automated response confirming that your application has been received. If you did not receive the automated response your application was not received, please resubmit your application.
If there is a match between your skills and what we are looking for, you should be contacted within thirty (30) days. The interview/screening process may include, but is not limited to:
- Telephone interview/prescreening
- On-site interviews
- Skills testing
- Reference checks
- Verification of pervious employment
- Criminal record check
- Applications for positions which require operation of an agency vehicle and/or transporting clients or driving for business purposes will have a driving history check completed as part of the screening process.
Although not required at the time of your initial application, your social security number may be required for background check purposes.
The length of the recruitment process may vary depending on the position requirements and the hiring manager’s schedule. All applications are kept on file for a period of one year for future consideration.
Online Applications
MCHS only accepts job applications through this online website.
E-Verify Statement
All offers of employment are contingent upon verification of your authorization to work in the United States through the completion of the Citizenship and Immigration Service (CIS) Form I-9.
Methodist Children's Home Society participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (link to E-verify site)
Inquiries About Your Application
Once you submit your online application for one of the positions listed you will receive an automated response confirming that your application has been received. If you did not receive the automated response your application was not received, please resubmit your application.
Do to the high volume of applications we receive for our posted positions we are unable to respond to inquiries as to the status of any individual application. Please do not call or email with inquiries about the status of your application. We review all applications and if your qualifications match our needs, we will contact you.
Special Arrangements or Accommodations
Applicants requiring special arrangements to attend their interview or complete the online application or any other paperwork are encouraged to contact our agency for assistance at (313) 531-9960.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, age, height, weight, marital status, national origin, non-disqualifying physical or mental disability, protected veteran status, or any other characteristic protected by law or unrelated to job requirements and seeks to select the best-qualified candidate on a nondiscriminatory basis.
Equal Opportunity Employer - Minority/Female/Disability/Veteran
The Social Media and Digital Marketing Officer has a strong passion for social media and a deep understanding of how to strategically engage and grow audiences across digital platforms. The Social Media and Digital Marketing Officer will lead the organization’s digital presence and visual storytelling, with primary responsibility for managing and growing MCHS’s social media platforms. This role also supports broader marketing and communications efforts, including graphic design, photography, website management, email campaigns, and more. As an integral member of the Marketing and Development team, the Social Media and Digital Marketing Officer helps ensure strong visibility, cohesive messaging, and meaningful engagement in support of MCHS’s programs and fund development goals.
- Manage and grow MCHS’s presence across all social media platforms, including LinkedIn, Instagram, Facebook, TikTok, and YouTube
- Develop, plan, and execute a content calendar aligned with organizational goals, campaigns, and events
- Create engaging content, including:
- Writing compelling copy for posts
- Designing graphics and visuals
- Filming, editing, and producing short-form videos
- Monitor and assess social media trends, platform updates, and best practices to inform strategy
- Increase followers, reach, engagement, and overall brand awareness
- Actively engage with followers by responding to comments, messages, and mentions in a timely and authentic manner
- Interact with partner organizations, community members, and relevant accounts to build visibility and relationships
- Track and analyze social media performance metrics and provide regular insights and recommendations
Graphic Design & Visual Communications
- Design visually compelling materials for both digital and print platforms that reflect MCHS’s mission, values, and brand identity
- Create marketing collateral such as flyers and posters, event materials, social media graphics, program and donor collateral, reports, one-pagers, and presentations
- Ensure brand consistency across all materials
Photography & Visual Storytelling
- Capture high-quality photographs at events, programs, and organizational activities
- Edit and organize photos for use across social media, website, email, and print materials
- Build and maintain a photo library that documents key moments and tells the story of MCHS’s impact
Digital Marketing & Communications
- Update and maintain the organization’s website, ensuring content is accurate, timely, visually appealing, and aligned with brand standards
- Support digital marketing efforts, including campaign landing pages and content updates
- Assist with the creation, design, and distribution of email newsletters and digital campaigns
- Collaborate with internal teams to promote programs, events, fundraising efforts, and impact stories
Collaboration, Engagement & Organizational Support
- Fully participate in regular agency-wide events and appropriate community-wide events and activities
- Collaborate effectively with MCHS program departments and community partners in support of agency goals
- Demonstrate a strong commitment to the social sector and a passion for MCHS’s mission and vision
- Perform other duties as assigned by the Chief Development Officer and/or Chief Executive Officer
The Social Media and Digital Marketing Officer will have a strong foundation in digital marketing and communications, including social media strategy and execution, content creation, graphic design, and copywriting. Experience supporting fundraising initiatives, campaigns, and community engagement is preferred, with prior nonprofit marketing or development experience considered a strong asset.
- Bachelor’s degree from an accredited college or university and at least three (5) years of experience in marketing, primarily social media management.
- Must meet the State’s Moral Character standard.
- Proficiency in computer systems and software applications, including Microsoft Office and design tools such as Adobe InDesign (or comparable platforms)
- Working knowledge of website content management systems, including WordPress administration and updates
- Strong understanding of social media platform management and best practices across LinkedIn, Instagram, Facebook, TikTok, and YouTube
- Knowledge of digital content creation, including copywriting, visual design, photography, and short-form video
- Familiarity with social media analytics, audience engagement strategies, and performance measurement
- Understanding of core marketing, branding, and public relations principles, particularly in a mission-driven or nonprofit environment
- Strong verbal and written communication skills, with the ability to engage effectively with agency staff, community partners, vendors, and the public
- Excellent time management and organizational skills, with the ability to balance multiple priorities and meet deadlines in a fast-paced environment
- Ability to build and maintain positive, effective working relationships across departments and with external stakeholders
- Demonstrated discretion and professionalism in handling sensitive and confidential information
- Collaborative, flexible, and service-oriented, with a willingness to support organizational needs as they evolve
- High level of personal accountability and initiative, with the ability to plan, organize, implement, and manage projects independently
- Creative and strategic thinker capable of translating complex or sensitive topics into engaging, accessible content
- Proactive and adaptable, with enthusiasm for testing new ideas, tools, and approaches
- Comfortable working both independently and as part of a team, with a strong sense of ownership over assigned projects
- Willingness to work flexible hours as needed, including occasional evenings and weekends to support events or campaigns
Furthermore, this description is a summary of the responsibilities, duties, skills, experience abilities, and qualifications associated with this position. It is not an exhaustive list and may be changed at any time at the discretion of the CEO. Employment is still considered at-will in which MCHS or the employee may with or without notice, with or without reason terminate employment. MCHS reserves the right to modify job duties or job descriptions at any time