Office & Facilities Services Administrator
Job Description
Office & Facilities Services Administrator
Overview
Canaccord Genuity is the global full-service investment banking division of Canaccord Genuity Group Inc. (TSX: CF, LSE: CF.), offering institutional and corporate clients idea-driven investment banking, merger and acquisition, research, and sales and trading services from offices in 10 countries worldwide. Our team of over 800 capital markets and advisory professionals has industry and transactional expertise in several key sectors of the global economy. We are committed to providing valued services to our clients throughout the entire lifecycle of their business and operating as a gold standard independent investment bank.
We are driven to achieve for our clients, our shareholders and each other – our people and culture are at the heart of our success. No matter what your role, you have the opportunity to make a positive difference through your ideas and hard work and be rewarded for your performance. Working at Canaccord Genuity offers performance-driven individuals an opportunity to do the most rewarding work of their careers. Our employees experience the best of both worlds: access to global resources and capabilities, and the responsiveness and agility of an independently owned firm. We are driven by your success.
Position Overview
The Office Facilities Services Administrator will play a central role in maintaining the smooth and professional operation of the office. This position combines office facilities management and coordination of employee services. The ideal candidate will be proactive, organized, and confident in managing a broad range of office responsibilities while providing high-touch support to staff and visitors.
This role reports to the Manager of U.S. Office Services and is based out of our New York City office. The schedule is 8:00 – 4:00pm, Monday-Friday and is based in the office 5 days per week.
Essential Job Functions
- Greet clients and visitors for all business units, tactfully redirecting visitors as needed
- Handle incoming calls and respond professionally to incoming inquiries
- Respond effectively to department related inquiries in a friendly and professional manner via telephone, e-mail, and in person
- Manage meeting room schedules for NYC facility utilizing electronic booking software (MS Office Outlook) taking requests from employees, guests, and clients, exercising discretion when resolving conflicts and competing demands for rooms
- Maintain professional appearance and functionality of office spaces including reception, conference rooms, restrooms, and pantries.
- Oversee inventory, ordering and restocking of office, kitchen and amenity supplies.
- Ensure copy rooms and shared spaces are organized and well-stocked.
- Liaise with IT, and building management for office repairs, maintenance, and space management.
- Oversee incoming/outgoing mail and courier services; deliver internal packages twice daily.
- Manage guest amenities and coordinate catering for internal and external meetings.
- Serve as a key point of contact for vendor relationships, especially for hospitality services.
Required Qualifications:
- 1-2 years of experience in office administration, operations, or hospitality in a professional setting.
- Proficiency with Microsoft Outlook.
- Experience managing multiple priorities and interacting with all levels of staff and external guests.
- Ability to lift up to 50 lbs.
Knowledge, Skills & Abilities:
- Excellent communication, organization, and problem-solving skills.
- Professional, polished, and service-oriented demeanor.
- Strong attention to detail with ability to multitask in a dynamic environment.
- Discretion and sound judgment when handling sensitive information.
- Self-starter with a collaborative spirit and ability to anticipate needs.
Preferred Qualifications (Not required):
- Experience in financial services, legal, or other professional services industries.
- Proficiency in the full Microsoft Office Suite.
- Demonstrated ability to manage vendor relationships and coordinate logistics for events or meetings.
Compensation: $55,000-62,000
This role is eligible for an annual discretionary bonus and a generous benefits package in addition to the base salary. The success of the firm, your team, and your individual performance will determine the trajectory of your career and total compensation.
Benefits Overview:
At Canaccord Genuity, your wellbeing matters. Joining our firm means being part of a workplace that not only values your contributions but also invests in your overall health and wellbeing. We are glad to discuss our benefits with you in detail, and are pleased to share this overview:
Paid Time Off
- 15 days of paid vacation accrual per year
- 20 days of vacation accrual after 3 years with the firm
- Unlimited sick days
Health & Wellness
- Medical and dental insurance
- Vision insurance - 100% company-paid benefit
- Employee Wellness Program - 100% company-paid benefit
- Available to all employees and members of their household 24/7/365
- Mental health benefits: 3 free therapy sessions per occurrence per year
- Support and guidance for everyday issues including, but not limited to, legal consultation, financial expertise, child or elder care, home repair, housing needs, adoption, etc.
- Access care on-demand via phone, over live chat, email, or in-person
- Life insurance - 100% company-paid benefit
- Short-term disability insurance - 100% company-paid benefit
- Long-term disability benefits
- Pet insurance
- Equinox preferred rates
Financial Benefits
- 401(k) with employer match
- Employee Stock Purchase plan with employer match
- Commuter pre-tax benefits
- Tuition reimbursement
Driven by diversity and inclusivity
Canaccord Genuity is committed to encouraging a diverse workforce and to promoting a respectful and inclusive culture in which everyone has the opportunity to thrive and realize their potential. We recognize that diversity across our business strengthens relationships, enables more innovative solutions for our clients, as well as creating a more stimulating place to work.
Building and developing a truly varied team of talented people from all walks of life is essential for tackling new global challenges, adapting to changing markets and appealing to an increasingly diverse client base.
Canaccord Genuity and its affiliates do not use text messages for recruitment purposes. If you have received a text message claiming to be from CG or an authorized representative regarding job recruitment, please treat as fraudulent and do not respond.