Environmental Services Aide I, Days, Full-Time
Job Description
Under regular supervision performs 1) cleaning and other environmental services for all internal areas of system facilities including Patient Rooms, Nursing Units, Offices, Clinical Areas, Waiting Area, Lobbies, Lounges, Restrooms, Corridors, Elevators and Stairwells to ensure a clean, neat and sanitary environment, according to established performance standards.The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Replenishes or replaces expendable supplies, such as soap, toilet tissue, and paper towels in a timely manner. 2. Empties trash containers in assigned areas, replaces liners and cleans the exterior of trash containers with damp cloth. 3. Transports trash and hazardous waste to appropriate disposal area. 4. Observes safety precautions and established safety procedures for performing work and using equipment and cleaning supplies. Reports safety hazards according to policies and procedures, and to Supervisor or designee.Notes any required repairs (painting, plumbing, carpentry, or electrical) and reports needed repairs to Supervisor or designee. 6. Cleans patient rooms, lobbies, hallways, offices, work areas and other internal areas of the facility o include: a. Cleans and sanitizes restrooms with emphasis on sink, mirrors, urinals, bright work, tubs, shower stalls, fixtures, door partitions, walls, floors, vanities, shower curtains, light fixtures, dispensers, and trash cans. b. Cleans light fixtures, walls, cabinets, cabinet glass, trash receptacles (inside and outside), furniture, polish furniture, blinds, telephones, refrigerator (outside), doors & frames, lamps, counter tops (labs also), blinds, stainless steel surfaces, ledges, sills, partitions, water fountains, and desk floor pads. Removes fingerprint smudges, dusting (high/low) including sprinklers, light fixtures, ceiling vents, ceiling lights and door vents; removes dirt from wall surfaces with a germicidal solution, or other chemical agents. Damp wipes with germicidal solution, horizontal surfaces including bedside stands, window sills, over bed tables, dressers, chairs, ottomans, desks, telephones, bookcases, tables, credenzas, file cabinets, ledges, etc. c. Clean and make all beds to include stretchers. d. Sweeps and vacuums floor and carpet surfaces. Damp or wet mops floor surfaces with germicidal solutions. e. Shampoos carpets and upholstery; vacuums elevator tracks (inside and outside), disposes of trash (inside and outside); f. Operates mechanical equipment such as buffers (high and low speed), automatic scrubbers, pressure washers, vacuums cleaners, shampooer, extractor, burnisher and steam machine, baseboard machine and restroom cleaning machine. Uses equipment properly and maintains assigned equipment in good safe working order. 7. Attends annual and periodic mandatory Compliance Program training including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training. 8. Performs related work as assigned.
Work Experience
High School Diploma / GED or one (1) year facility housekeeping experience is required.Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. 2. Ability to follow the communication standards to resolve conflicts. 3. Ability to follow both written and oral instructions. 4. Ability to write legible and detailed information. 5. Ability to sign (name) on reports and/or other departmental documentation. 6. Competence in both oral and written English. 7. Ability to establish and maintain effective and harmonious work relationships with staff, physicians and the general public. 8. Ability to maintain a professional manner at all times. 9. Ability to maintain strict patient confidentiality and respect for patient’s privacy 10. Ability to successfully operate a variety of high powered cleaning equipment. 11. Ability to operate all electronic bed tracking systems. 12. Ability to withstand frequent exposure to water and disinfectant chemicals.Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate. 2. Follows communication protocols to both internal and external customers, including introducing him/herself with job title and experience, asking open ended questions, such as “How may I be of help to you?” using the customer’s name as soon as it is learned. 3. Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution. 4. Keeps customer’s information confidential, including public places such as elevators or the cafeteria. 5. Provides assistance and offers help immediately, including finding someone else to meet the request, if unable to do so him/herself. Introduce other staff to customers when a hand off occurs and explain that the person will provide excellent service. 6. Demonstrates commitment to excellent service recovery when a customer’s expectations have not been met.Offers assistance to colleagues and other departments when needed. 2. Takes responsibility for solving problems regardless of origin; completes assignments, and respects deadlines. 3. Resolves conflict directly with colleagues and seeks assistance from others if the issue cannot be resolved. Refrains from criticism in public. 4. Mindful and respectful of others’ time and schedules. Attends meetings on time and communicates any absences. 5. Provides co-workers with a status report for continuity of workflow when planning to be out of the office, off the unit, or away from the department
Benefits
All your information will be kept confidential according to EEO guidelines.
Compensation
- Pay Range: $17.00 - $24.60
Other Compensation (if applicable):