Self-Pay Coordinator (Patient Account Coordinator 2)

Facilitate and coordinate the daily operational functions of the Commercial, Customer Service and Self-Pay units. Includes but is not limited to: - Review and work on the Customer Service and Self pay units High Dollar Delinquent Report to ensure prompt resolution through summary tracking documents and Manager’s e-mails weekly. - Review Customer Service and Self pay units A/R levels, aging and weekly phone stats. - Meet with the unit every week to review progress towards goals, address training issues, resolve questions, and promote exchange of ideas. (To include all worklist/work queues assigned to CCS Unit for both HB & PB.) - Ensure that guidelines are implemented, enforced and updated as appropriate. - Create development plans for...