Director, Software Engineering

Key Responsibilities

• Lead and develop software engineering teams, including managers, technical leads, developers, and QA resources.

• Own engineering delivery for assigned product lines, including enhancements, defects, customer commitments, and technical initiatives.

• Partner with Product Management and Professional Services to understand priorities, clarify scope, and support customer implementations and go-lives.

• Drive improvements in product quality, release readiness, supportability, and engineering predictability.

• Guide technical direction and modernization efforts, including reducing technical debt and improving maintainability.

• Support production issues and customer escalations when engineering leadership is needed.

• Communicate status, risks, tradeoffs, and recommendations clearly to leadership and cross-functional teams.

• Build a culture of ownership, accountability, collaboration, and continuous improvement.

Required Qualifications

• 8+ years of software engineering experience.

• 5+ years of experience leading software engineering teams.

• Strong understanding of enterprise software development, release management, quality practices, and production support.

• Experience working with Product Management, Professional Services, Support, or other customer-facing teams.

• Ability to balance delivery commitments, technical debt, product priorities, and customer needs.

• Strong communication and leadership skills.

Preferred Qualifications

Experience with commercial off-the-shelf software, government software, or configurable enterprise applications.

Experience with C#, .NET, SQL Server, Azure DevOps, or similar technologies.

Experience supporting legacy product modernization.

Position Focus

This role will primarily support our COTS product portfolio, including solutions used in property assessment and local government workflows. The focus is less on building a single new product from scratch and more on leading teams that maintain, enhance, modernize, and support established software products used by long-term customers.

Salary range: $135,000 - $145,000 USD per year.