On-Site Operations Executive

Job Title: On-Site Operations Executive

Department: Customer Engagement, Marketing

Reporting To: On-Site Operations Manager

Location: Dundalk, Co. Louth (Hybrid)

Role Overview

We are seeking a motivated and detail-oriented On-Site Operations Executive to join our Marketing team. Reporting directly to the On-Site Operations Manager, you will play a key role in driving customer engagement and business growth by ensuring the accurate and timely presentation of BOYLE Sports' products and promotions across our digital platforms.

This role is central to attracting new customers and retaining existing ones through compelling, customer-focused content and seamless online experiences. You will collaborate with multiple departments to optimise the presentation of offers and ensure that all updates align with business goals and customer expectations.

This is a dynamic, fast-paced role requiring strong initiative, a customer-first mindset, and excellent attention to detail.

Key Responsibilities

· Manage and maintain content across all Boyle Sports websites and mobile applications.

· Collaborate closely with the Marketing, Design, Sportsbook, and Trading teams to ensure offers are accurately and effectively advertised.

· Apply a strong commercial awareness and attention to detail to ensure products are displayed in the most impactful way.

· Oversee the efficient and timely execution of online content updates, including real-time and scheduled changes outside standard hours.

· Champion and implement team processes and best practices to enhance accuracy and reduce human error.

· Perform thorough testing of new features and product launches.

· Ensure daily tasks are completed with precision and efficiency.

Required Skills & Experience

· Strong knowledge of sports and betting is essential.

· Exceptional attention to detail and strong planning/organisational skills.

· A marketing and publishing mindset with a clear focus on delivering a superior customer experience.

· Ability to work independently and collaboratively in a high-pressure, fast-paced environment.

· A proactive attitude toward learning and professional development.

· Flexibility to work any 5 days out of 7, with shifts scheduled between 8am and 8pm.

Cover letter

We would ask all interested applicants to include a short cover letter outlining your interest in the sports and/or betting industry. Please see this as an opportunity to show us your passion, relevant knowledge, and what draws you to this space.

Company:

BOYLE Sports is an international sports betting and gaming company, with an extensive online business and retail portfolio. Founded by John Boyle in 1982, the Irish family-owned firm has grown to become Ireland’s largest and most successful independently-owned bookmaker and has over 390 shops across Ireland and the UK. Its Head Office is located on the outskirts of Dundalk in the Republic of Ireland and the company currently employs over 2,700 employees across Ireland, the UK and Gibraltar. BOYLE Sports offers a world class betting and gaming experience with a ‘Customer First’ approach, committed to bringing customers closer to the action. Its mission is boosted by a rich sponsorship portfolio – the company is a proud principal sponsor of West Ham United Football Club and it stays at the heart of the action all year round by backing some of sport’s most prestigious events, including the Irish Grand National, the Irish Greyhound Derby and the World Grand Prix of Darts.

Department

Marketing

Locations

HQ, Dundalk

Remote status

Hybrid

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