Job Description
POSITION SUMMARY:
Performs administrative support tasks that are secretarial/clerical in nature for the CNO to meet the needs of the facility in accordance with current applicable federal, state, and local regulations, guidelines, and standards. Examples of work performed may include a broad range of complex responsibilities involving confidential, compiling reports, developing databases, building presentations and furnishing information. Additional examples of work performed may include scheduling meetings and preparing agendas, and meeting minutes, researching background material and interpreting data for presentations, responding to needs of visitors/patients/families, and telephone calls. Exercises considerable judgment and discretion in completing assignments. See Essential Job Functions. This is a non-union position.
ESSENTIAL JOB FUNCTIONS:
1. Provide efficient and accurate recording and routing of information and perform related tasks; coordinate calendars,
scheduling and organizing meetings CNO.
2. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and
graphics. Prepares reports by collecting and analyzing information.
3. Assist CNO in the planning, developing, organizing, implementing, evaluating and performing of administrative
processes, procedures and tasks, follows up on results.
4. Develop and maintain a good working rapport with interdepartmental personnel to assure administrative services and
activities are properly maintained to meet the needs of the facility.
5. Perform general administrative duties including completing necessary forms, reports, word processing, filing, faxing,
copying, answering and routing telephone calls, sorting and distributing mail, and other duties as necessary
6. Attends and actively participates in team conferences and staff meetings. Represents the executive by attending
meetings in the executive's absence; speaking for the executive.
7. Maintains awareness and participates in Continuous Quality Improvement (CQI) to ensure a safe patient environment.
8. Adheres to all Dameron Hospital Association policies and procedures, safety rules, JCAHO standards, Department of
Health Services (DHS) regulations and any other regulatory agency.
9. Performs all tasks demonstrating service orientation to fellow employees and staff members to provide excellent
customer service.
10. Demonstrates, supports and models the mission, vision, values and rules of conduct of Dameron Hospital Association.
11. Assist as a liaise with internal staff at all level, Interact with external clients
12. Review operating practices and implement improvements where necessary
13. Supervise, coach and train lower level staff
14. Fields calls from the media, general public and organization
Education:
Bachelor’s Degree preferred
Experience:
- Experience with working with people at multiple levels, such as executives, leaders, employments, physicians, board members, and community members.
- Knowledge of standard office administrative practices and procedures
Licenses/Certificates:
Current California Licensed Vocational Nurse or prior work experience in healthcare setting preferred