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Dyson

Senior Key Account Manager - Digital Retailers

AmsterdamPosted 2 weeks ago
Full-timeonsitesenior

Job Description

About Us 

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition for Benelux is huge – more products, more categories, and more people. 

 

About the role

In this role, you will lead and deliver the strategic and day-to-day performance of Dyson’s Pure Player business in Benelux, across all product categories. You’ll set the vision, build strategy, and ensure hands-on execution with your dedicated team, driving profit and growth. With a strong commercial mindset, you’ll use excellent negotiation and influencing skills to create and nurture strategic partnerships for long-term success. 

You must bring proven E-Commerce experience with at least one of Amazon, Bol.com, or Coolblue and combine strong analytical skills, ingenuity, and decisiveness to translate insights into action - moving the joint business forward in line with market strategy. 

 

Key Responsibilities 

 

Channel Strategy & Execution 

  • Develop and own the go-to-market strategy for every Pureplayer channel in Benelux. 
  • Execute new product launches and retail campaigns flawlessly, ensuring world-class standards. 
  • Lead retail media planning and activation, working closely with media and category teams including budget ownership 
  • Monitor and optimize all key e-commerce drivers: traffic, conversion, average order value, and sales. 
  • Use data and insights for category management, campaign planning and shopper understanding. 
  • Develop and maintain robust joint business plans with all accounts. 
  • Lead annual commercial negotiations. 

 

Commercial Performance 

  • Deliver or exceed sales and gross margin targets for all accounts. 
  • Build rolling 12-month channel forecasts, incorporating trends, promotions, seasonality, launches, and exits. 
  • Own and administer the end-to-end promotional planning cycle. 
  • Manage promotional and account investments to ensure maximum profitability. 

 

External & Internal Collaboration 

  • Construct and deliver compelling, insight-driven pitches and proposals for retailer meetings. 
  • Lead Quarterly Business Reviews and key meetings with senior retailer and Dyson stakeholders. 
  • Align internal Dyson teams - across E-Commerce, Sales, Marketing, and Operations - to your strategy and timelines. 
  • Set supply chain KPIs and hold stakeholders accountable for joint activities and performance. 

 

Team Leadership 

  • Manage, develop, and motivate two direct reports to consistently high performance. 
  • Provide ongoing coaching, training, and clear direction. 
  • Ensure effective flow of tasks and information within your team and across departments. 

 

About You 

  • Proven track record (5+ years) in Key Account or E-Commerce management - with direct ownership of at least one of: Amazon, Bol.com, or Coolblue. 
  • Demonstrated ability to build strategy and execute brilliantly, day-to-day. 
  • Commercially driven, highly analytical, and detail-obsessed; thrives in a fast-paced environment. 
  • Strong negotiation, communication, and relationship-building skills. 
  • Skilled with data analytics and using insight for continuous improvement. 
  • Fluent in English & Dutch 
  • Motivated to win every day - proactive, persistent, and entrepreneurial

Working policy

Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a regular hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together.

Benefits

  • Discount on Dyson products
  • Company Pension scheme
  • 29 days annual holiday plan
  • Company Fitness plan
  • EAP (Employee Assistance Programme)
  • Life Assurance Plan
  • Transportation allowance (0,23€/km regardless of the means of transport)
  • Health Insurance – Medical Contribution
  • Eye Examination & Computer Glasses Reimbursement 

* Please note: New employees to Dyson in the Netherlands commence employment on a 12-month, fixed-term basis*

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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Consumer Goods And Services
10001+ employees
Singapore, SG
Website
Senior Key Account Manager - Digital Retailers at Dyson | Renata