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Job Description
Welcome Host
Department: Accommodation & Guest Services
Employment Type: Permanent - Part Time
Location: Skegness
Reporting To: Kerryan Clark
Description
As one of the first faces our guests see, you aren't just checking people in—you’re the architect of their first impression.
Joining our Guest Services department means being part of a team dedicated to creating unforgettable memories and delivering service that goes the extra mile. We’re looking for someone with a natural spark and a "get stuck in" attitude to bring high energy to the resort’s entrance, ensuring every holiday starts with a "wow" moment.
Joining our Guest Services department means being part of a team dedicated to creating unforgettable memories and delivering service that goes the extra mile. We’re looking for someone with a natural spark and a "get stuck in" attitude to bring high energy to the resort’s entrance, ensuring every holiday starts with a "wow" moment.
Mondays and Fridays are our busiest and most exciting days, you’ll be right in the heart of the action as we welcome the majority of our guests.
This part time role offers a schedule of 16 hours per week with a mixture of early and late shifts, typically falling between 10:00 AM and 10:00 PM depending on business needs.
Because these are our peak arrival days, flexibility is essential, and you must be available to work until 10:00 PM on Fridays to help us kick off our guests' weekends in style!
Please note: This role does not come with the option of accommodation.
This part time role offers a schedule of 16 hours per week with a mixture of early and late shifts, typically falling between 10:00 AM and 10:00 PM depending on business needs.
Because these are our peak arrival days, flexibility is essential, and you must be available to work until 10:00 PM on Fridays to help us kick off our guests' weekends in style!
Please note: This role does not come with the option of accommodation.
Key Responsibilities
- The Perfect Arrival: Welcome every guest with genuine warmth and energy, setting a positive tone for their entire stay.
- Check-In Magic: Manage the check-in process efficiently, ensuring a smooth and stress-free start for our visitors.
- Resort Expert: Act as a go-to guide, providing clear directions and helpful tips to help guests navigate the resort.
- Team Collaboration: Work closely with the wider Guest Services team to keep arrival areas running like clockwork.
- High Standards: Maintain a professional and engaging presence, consistently striving to exceed guest expectations.
- Dynamic Support: Stay flexible and proactive, jumping in wherever needed to keep the guest experience seamless.
If you have a passion for people and want to be the reason our guests start their holiday with a smile, we want to hear from you. Apply now to start your journey with us and help us create some magic.