Job Description
Position Summary
The Dairy Supervisor is responsible for leading and maintaining the daily operations of the dairy department. This role ensures product availability, freshness, food safety compliance, and an exceptional customer experience while supporting sales growth and team development.
Key Responsibilities
Department Operations
- Oversee daily dairy department operations including stocking, rotation, inventory control, and merchandising
- Ensure all products meet company standards for freshness, quality, and proper dating
- Maintain attractive, full, and well-organized displays that align with company merchandising plans
- Monitor and adjust orders to meet sales demand while minimizing shrink
Leadership & Team Development
- Supervise, train, and coach dairy clerks to ensure strong performance and engagement
- Assign daily tasks and ensure completion of all operational priorities
- Promote a positive, productive work environment focused on safety and teamwork
- Support hiring, onboarding, and performance management in partnership with store leadership
Customer Service
- Provide excellent customer service by assisting customers with product inquiries and needs
- Resolve customer concerns professionally and escalate when necessary
- Maintain a clean, welcoming department that enhances the shopping experience
Inventory & Shrink Control
- Ensure accurate inventory practices including proper receiving and storage procedures
- Execute product rotation (FIFO) to reduce out-of-date product and shrink
- Identify and address shrink opportunities and implement corrective actions
Food Safety & Compliance
- Maintain strict adherence to all food safety and sanitation standards
- Ensure proper temperature controls and monitoring of all dairy products
- Follow company policies, safety procedures, and regulatory compliance requirements
Qualifications
- High school diploma or equivalent preferred
- Previous grocery or dairy department experience preferred
- Leadership or supervisory experience is a plus
- Strong organizational, communication, and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple priorities
Physical Requirements
- Ability to lift and carry up to 50 lbs
- Frequent standing, walking, bending, and reaching
- Comfortable working in refrigerated environments for extended periods
Work Environment
- Fast-paced retail setting
- Exposure to cold temperatures in dairy coolers and storage areas
- Flexible scheduling including early mornings, evenings, weekends, and holidays
Success Factors
- Strong attention to detail and execution
- Effective team leadership and communication
- Commitment to quality, freshness, and food safety
- Customer-focused mindset with a drive for results
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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