Job Description
What will be your responsibilities?
1. Understand the service agreement:
- Invoicing process.
- Be the daily representative of BIA.
- Manage Service contract.
- Be aware of mining operations and customer priorities.
2. People Management:
- Ensure compliance with the Company Policies and Procedures.
- Manage the Industrial Relations.
- Ensure firm, fair and consistent discipline.
- Ensure training program delivery.
- Ensure compliance with the recruitment and selection procedure.
- Drive the workers’ committee meetings.
- Work with Project Manager towards an improvement of the site rotation of its personnel.
- Manage the on-site HR Coordinator where applicable.
- Apply the camp rules/housing policies where applicable.
3. Manage the Maintenance activity:
- Manage the Planning (equipment, parts and service) and ensure the planning is accurate and up to date.
- Ensure the follow-up of the equipment SMR.
- Failure Analysis (frequency, MTBF, etc.) and propose improvement plan.
- Make sure the Fleet availability is achieved where possible at all times.
- Ensure the application of the BIA Maintenance Systems – no deviations allowed.
- Carry out monthly inspections of all equipment in cooperation with the relevant Fleet Managers.
- Carry out ad hoc inspections of all service equipment inclusive of work quality.
- Monitor / manage non-conformities daily.
4. Manage the warranty and field campaigns:
- Handle all communications with Product support, repair facilities, customer.
- Ensure to receive and share correct, accurate and timely information to support warranty claims.
- Produce in due time all failure reports and/or OEM technical reports (TSI).
- Recover all costs towards OEM’s/Insurance.
5. QHSE:
- Identifies and records any health, safety and environmental issues.
- Initiates, provides and recommends solutions through clearly defined channels.
- Ensures implementation of solutions.
- Appoints the HSE managers for each site or Bac, in agreement with the HSE Management and the Project Manager if necessary.
- Define with the Project Manager resources related to HSE requirements.
- Validates a HSE training plan on the Site or the BAC as required.
- Transmits or ensures the transmission of the HSE data in the form of a report as well as the statistics and KPI requested by the HSE management.
- Ensures that hazard identification and risk assessment of the site is completed and that an action plan with the pilots and the dates of implementation are derived from it.
- Ensures the closure of the HSE actions according to the different plans put in place.
- Disseminates and enforces BIA Africa's HSE policy.
- Implements all BIA Africa HSE procedures and consequently the associated actions.
- Be accountable for safe working conditions and staff security on site.
- Promotes and develops on its site or BAC continuous improvement and opportunities for improvement in HSE.
- Initiates required medical or emergency evacuations, in collaboration with the client, the Project Manager and the relevant HR departments (site and HUB).
- Attends the mandatory HSE meeting or at the request of the HSE Management if necessary.
- Attend any "major" accident or incident investigation.
- Creates and implements SOPs according to the needs of the Site or the BAC concerned.
- Ensures SOP awareness, understanding and application through the entire staff.
