brick + brine Supervisor

Greenleaf Hospitality Group

Kalamazoo, MIPosted 1 weeks ago

Full-timeonsitelead

Job Description

Job Description

A Look Into Working at brick + brine

Working at Brick & Brine is a dynamic and rewarding experience that goes beyond just a job—it's an opportunity to be part of a vibrant culinary community where creativity, teamwork, and passion come together to create memorable experiences for our guests. From the moment you step into our kitchen, you're welcomed into a supportive and dynamic environment where collaboration and innovation thrive.

Whether you're a seasoned chef, an aspiring bartender, or a hospitality enthusiast eager to learn the ropes, there's a place for you at Brick & Brine. We believe in investing in our team members' growth and development, providing ongoing training and opportunities for advancement.

So if you're looking for more than just a job—if you're seeking a place where you can grow, learn, and thrive while doing what you love—then join us and become part of something truly special at Brick & Brine.

What You’ll Be Doing

Follow all Greenleaf Hospitality Group policies and procedures
Prioritize and organize work assignments and be able to delegate
Direct performance of assigned staff and follow up with corrections where needed
Motivate staff
Ascertain staff to form cohesive team
Ability to clearly think, analyze and resolve problems, while exercising good judgment
Accuracy to details
Endure abundant physical movements in carrying out job duties
Ensure security of storage and access to hotel property
Work without direct supervision
Knowledge of daily scheduled group functions, times, locations and amount of people
Communicate effectively with guests, management and coworkers to their understanding
Strong presence on the floor
Resolve any guest issues that may occur, leaving the guest with a positive experience
Ensure that all associated are being productive and providing personalized guest experience
Create brand loyalty through the guest service experience and product value
Responsible for a smooth, positive flow of the business with regards to both internal and external guests
Build an engaged culture through recognition of individual talents and contributions
Train and job coach front staff
Continuous improvement of employee engagement to ensure retention
Hold associated accountable to standards, communicate to manager if situations arise that may require counseling and participate in counseling
Confidence and willing to take charge of any situation, including opening and closing, scheduling, and answering questions
Communicate to staff the vision and daily goal of restaurant and Greenleaf Hospitality Group
Hold effective team huddle. Go over any special instructions and/or changes needed for the shift
Staff schedule and labor expense control
Connect with teammates personally to build positive and trusting relationships
Maintain a clean restaurant
Communicate effectively and in a timely manner
Be available to all associates to answer questions, guide, and support them

What You Need for this Position

Ability to lead a team
Strong attention to detail
Able to stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Occasionally able to lift up to 40 pounds
Able to safely work with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks

What’s in it for You

Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
10% Discount on GHG outlets
Shift meal provided per day
Discounted hotel rates at Radisson Hotel Group branded properties worldwide
Parental Leave Program (Full-Time Option)
401K with 100% match up to 3% (Full-Time option)
Medical/Dental/Vision (Full-Time option)