Back to jobs
The Collections Coordinator supports the effective operation of the Collections Department by managing key administrative, servicing, and compliance functions. Responsibilities include monitoring Loss Mitigation programs, reviewing delinquent loan accounts for investors and servicing requirements, managing customer and internal email communications, and performing quality audits to ensure adherence to established SLAs and operational procedures. This role also serves as a liaison between GoodLeap, vendors, and external partners to coordinate site visits, system disconnects, legal demand letters, and other activities that support delinquency management, loss mitigation efforts, and regulatory compliance.
The Collections Coordinator supports the effective operation of the Collections Department by managing key administrative, servicing, and compliance functions. Responsibilities include monitoring Loss Mitigation programs, reviewing delinquent loan accounts for investors and servicing requirements, managing customer and internal email communications, and performing quality audits to ensure adherence to established SLAs and operational procedures. This role also serves as a liaison between GoodLeap, vendors, and external partners to coordinate site visits, system disconnects, legal demand letters, and other activities that support delinquency management, loss mitigation efforts, and regulatory compliance.
Job Description
About GoodLeap:
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Position Summary:
The Collections Coordinator supports the effective operation of the Collections Department by managing key administrative, servicing, and compliance functions. Responsibilities include monitoring Loss Mitigation programs, reviewing delinquent loan accounts for investors and servicing requirements, managing customer and internal email communications, and performing quality audits to ensure adherence to established SLAs and operational procedures. This role also serves as a liaison between GoodLeap, vendors, and external partners to coordinate site visits, system disconnects, legal demand letters, and other activities that support delinquency management, loss mitigation efforts, and regulatory compliance.
Position Summary:
The Collections Coordinator supports the effective operation of the Collections Department by managing key administrative, servicing, and compliance functions. Responsibilities include monitoring Loss Mitigation programs, reviewing delinquent loan accounts for investors and servicing requirements, managing customer and internal email communications, and performing quality audits to ensure adherence to established SLAs and operational procedures. This role also serves as a liaison between GoodLeap, vendors, and external partners to coordinate site visits, system disconnects, legal demand letters, and other activities that support delinquency management, loss mitigation efforts, and regulatory compliance.
About GoodLeap:
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Compensation: 134 MXN per hour
Additional Information Regarding Job Duties and Job Descriptions:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review out Employment Privacy Policy and Recruiting Policy on AI.