Customer Order Handler & Logistics staff

This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.

At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.

Job Title: Customer Order Handler & Logistics staff

Department: Customer Care - Korea

Location: Korea, Gyeonggi-do - Seongnam-si

Reports to: Customer Care Manager

Employment Type: Full-time

Job Summary

We are seeking a detail-oriented and reliable Order Handler to join our team. The Order Handler is responsible for receiving, processing, and dispatching customer orders accurately and efficiently. This role plays a key part in ensuring timely delivery and maintaining high levels of customer satisfaction.

Primary Responsibilities

• Order Handling:

• Review and process customer orders accurately
• Coordinate with factories to ensure timely availability of manufactured goods
• Procure goods & service for resale
• Follow up on order blocks and release.
• Send/upload tax invoice to customer portal
• Handle product returns, replacements and exchanges

• Logistics:

• Schedule shipments and arrange transportation, working closely with third party carriers to ensure timely deliveries
• Verify shipping documents and track order status
• Pick, pack label and prepare orders for shipment based on customer requirements, ensuring items are properly handled and packaged for transport
• Inspect products for damage or defects before shipping
• Ensure that all orders meet company quality standards and customer specifications

• Perform stocktaking

Required Skills

• Proven experience in order handling, manufacturing logistics, or supply chain management
• Basic computer skills and familiarity with order processing systems
• Knowledge of logistics and inventory management systems (e.g., SAP, Oracle)
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Good communication and organizational skills
• Flexible with working hours, including overtime as required
• English is required.