Operations CoordinatorCustomer Engineering·Porto·Hybrid
Job Description
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
The Operations Coordinator provides essential support to daily Professional Services operations by ensuring processes run smoothly, information is accurate, and teams stay aligned. This role enhances organizational efficiency by assisting with scheduling, documentation, reporting, task coordination, and communication across departments. The Coordinator helps maintain structure, supports operational workflows, and enables teams to focus on high‑value activities by handling core administrative and logistical tasks.
Support day‑to‑day operational activities, ensuring smooth coordination of tasks across teams
Assist with maintaining operational processes, documentation, and standard operating procedures
Enter, update, and manage data with high accuracy across systems and spreadsheets
Prepare reports, summaries, and status updates for leadership and team members
Monitor key tasks, deadlines, and follow‑ups to keep operations on track
Coordinate meetings, prepare agendas, and document action items
Support onboarding, training logistics, and communication for new or updated processes
Assist with tracking performance indicators, risks, and operational metrics
Aid in resolving process issues by gathering information and escalating as needed
Maintain organized digital files, documentation repositories, and shared resources
Ensure confidentiality and compliance with company policies when handling sensitive information
Provide administrative and general operational support to managers and cross‑functional teams
Requirements
Minimum of an associate’s degree in business administration, Operations, Communications, or a related field (or equivalent experience).
1–3 years of experience in operations support, coordination, administration, or project support roles
Strong attention to detail and commitment to accuracy
Excellent organizational and time‑management skills
Strong communication skills, with the ability to work effectively with cross‑functional teams
Proficiency with Microsoft Office (Excel, Word, Outlook) and basic familiarity with project or task management tools
Ability to prioritize multiple tasks in a fast‑paced environment
Demonstrated reliability, professionalism, and willingness to learn
What we offer
Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus, and regular salary reviews
Public transport friendly offices
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.