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Builders FirstSource

Dispatch Supervisor Delivery

Fayetteville , NC, USPosted 1 months ago
onsite

Job Description

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market

You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable

At BFS, we believe building a successful career is not solely defined by a degree

Your experience, skills, and passion are just as important, if not more so

As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels

PURPOSE Supervises and coordinates all activities of workers engaged in the distribution of products

Organizes and oversees the gathering of products, checking of products, quality assurance and commitment to deadlines

Assigns motor vehicles and drivers for conveyance of customer orders

ESSENTIAL DUTIES AND

Prepares work schedules to ensure that sufficient shift personnel are available for workload demands

Assigns duties and examines work for conformance to policies and procedures

Reviews dispatch operations to identify technical and operational training needs and recommend operational improvements

Reviews and recommends modifications to computer-aided dispatch systems

Tests, inspects, and operates radio, telephone, computer, and other equipment as needed

Prepares, reviews, and maintains reports, statistics, and records

Performs the work of subordinate dispatch personnel as needed

Meets with committees and other interested groups to develop, review, and update policies and procedures for dispatch operations

Maintains list of available vehicles

Assigns vehicles according to factors such as length and purpose of trip, freight

, and preference of user

Issues keys, record sheets, and credentials to drivers

Records time of departure, destination, cargo, and expected time of return for all deliveries

Investigates overdue vehicles

Directs activities of drivers by two-way radio

Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise

Maintains record of mileage, fuel used, repairs made, and other expenses

Establishes service or delivery routes

Assigns helpers to drivers

Reviews work orders from departments or complaints from customers, and records type and scope of service to be performed

Determines and schedules orders according to urgency

Contacts supply storekeeper to verify availability of parts and equipment to ensure scheduled work performance

Receives check in calls from delivery workers by radio, telephone, or in person

Informs workers of type and location of work to be performed and dispatches workers to job

Keeps records of repairs, installation and hours required on each job

Assigns orders to lift operators to be pulled from inventory

Other duties as assigned

SUPERVISORY

Carries out supervisory

in accordance with the organization’s policies and applicable laws

include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

MINIMUM

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The

listed below are representative of the knowledge, skill, and/or ability required

Associate's degree (A

A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

COMPETENCIES Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to apply concepts of basic algebra and geometry

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Subject to both typical office environment and outside locations with temperature and weather variations

Must be able to lift and carry up to 50 pounds frequently and on occasion up to 80 pounds

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority

We invest in your future through the latest training, tools, and technologies

Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day

You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons

The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore – all in a friendly, people-first environment

Join us to be more, do more, and build more, together at BFS

At Builders FirstSource, we offer competitive, affordable

designed to make life better for you and the people you love

Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives

To view all our benefit offerings click here www.bldrbenefits.com

Builders FirstSource is an

/Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: [email protected]

Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

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