Subaru Trade Up Advantage Coordinator at Beechmont Subaru

Careers At Kenwood Dealer Group

Subaru Trade Up Advantage Coordinator
Beechmont Subaru
Full-Time | Monday�Friday | 8:00 AM�5:00 PM
$19.00 per hour + Manufacturer Bonus Opportunities

Beechmont Subaru is looking for a motivated and customer-focused Subaru Trade Up Advantage Coordinator to help drive incremental sales opportunities while supporting customer retention and inventory acquisition.

This role is responsible for proactively connecting with our current sales and service customers to identify equity opportunities, schedule appointments, and help customers explore trading into a newer Subaru. This position plays an important part in supporting the Subaru Love Promise while creating a strong customer experience.

Key Responsibilities

• Prospect current sales and service customer databases to identify trade-up opportunities

• Engage customers by phone, email, and CRM follow-up regarding their current vehicle equity position

• Schedule in-store appointments for customers interested in upgrading their vehicle

• Work closely with the sales team to support trade-up and retention efforts

• Identify conquest opportunities within the service drive

• Track all customer activity and follow-up in the CRM

• Assist in estimating vehicle values and reviewing payment options with customers

• Help manage outbound communication before and after service visits

• Support marketing efforts directed toward customers in a positive equity position

• Represent the dealership in a way that supports our culture and the Subaru Love Promise

Qualifications

• Highly motivated and self-directed

• Strong communication and phone skills

• Organized with solid time management habits

• Customer experience focused

• Comfortable using computers, CRM systems, and Microsoft Office products

• Prior automotive, BDC, sales, or customer service experience is a plus

• Experience with data mining or equity mining tools is a plus

What We Offer

• Hourly pay of $19.00 per hour

• Additional manufacturer bonus opportunities

• Monday through Friday schedule

• Stable full-time role with growth potential

• Opportunity to be part of a team-focused culture at Beechmont Subaru

• Paid time off, paid holidays, paid life insurance

• Medical, dental, and vision plans

• 401(k) retirement plan

• Employee discounts for vehicle purchases, vehicle service repairs, maintenance work, and more!

Ready to Join our Team?

Qualified applicants should apply through our quick, simple, online application process ASAP. You will like what we have to offer. We look forward to meeting you soon!

Equal Opportunity Employer

About Kenwood Dealer Group

Kenwood Dealer Group is a family of automobile dealerships founded in 1975 with a single location in the Kenwood area. Over the past four decades, we have grown to include 15 dealerships, offering comprehensive automotive services including sales, service, and collision repair. Today, we are proud to be the largest automotive group in Southwest Ohio.

With a team of more than 1,000 employees, Kenwood Dealer Group has been consistently recognized on the Deloitte Cincinnati 100 list of the region�s largest privately held companies. We have also been honored by our employees as one of the Top 75 Workplaces in Cincinnati.

Our continued success is driven by a commitment to excellence, innovation, and a strong workplace culture�making Kenwood Dealer Group not only a leader in the automotive industry, but also an exceptional place to build a career.