Job Description
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
HOW WILL YOU MAKE AN IMPACT?
As a Cashier, you will play a key role in delivering a seamless and professional client experience by ensuring the accurate and efficient processing of all boutique transactions. You will be a trusted partner to the sales team, supporting daily boutique operations while maintaining the highest standards of financial accuracy, compliance, and service excellence.
KEY RESPONSIBILITIES
Client Transaction Support
- Process all client transactions accurately and efficiently, including cash, credit card, bank transfer, and VAT refund transactions.
- Support sales associates and client services teams during the sales process.
- Ensure all transaction-related documentation is completed correctly and in line with company procedures.
- Assist in resolving payment-related queries and exceptional situations.
Cash Desk Operations
- Perform daily opening and closing procedures of the cash desk.
- Ensure the accuracy of pricing, product references, discounts, and payment details before completing transactions.
- Monitor and reconcile daily cash balances and payment records.
- Prepare transaction reports and maintain accurate records as required.
- Support omni-channel transactions and related payment activities.
Financial Administration & Compliance
- Prepare and process bank deposits in accordance with company guidelines.
- Maintain strict adherence to financial controls, policies, and compliance procedures.
- Support internal and external audits when required.
- Collaborate closely with Finance, Retail Operations, and Boutique Management teams.
Boutique Operations Support
- Assist with stock receptions, transfers, and administrative tasks when needed.
- Contribute to the smooth running of the boutique and support colleagues across functions.
- Maintain a professional and organized work environment at all times.
YOUR PROFILE
- Previous experience in a cashier, retail operations, administrative, or customer service role.
- Strong attention to detail and accuracy when handling financial transactions.
- Organized, reliable, and able to work effectively in a fast-paced environment.
- Comfortable working with Microsoft Office and retail/POS systems.
- Fluent in Turkish and English.
- Strong communication and interpersonal skills with a client-centric mindset.
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