Stock Associate

JOB SUMMARY 

Stock Associate provides operational support for a customer and product-focused sales environment. They will work with the Retail Managers and Buying Team and assist in ensuring items are checked in within guidelines (48 hours), stockroom is organized, merchandise is displayed and priced correctly (across the campus). This employee will follow all inventory, departmental policies and procedures, assist in stocking new inventory and restocking merchandise for floor presentation according to visual and safety standards. The Stock Associate may help at times to maintain stock levels (at all outlets as determined), in a neat and orderly fashion, assist with inventory counts and the physical inventory process(s). The Stock Associate will share any feedback on assortments to provide maximum sales. This employee will coach behaviors to all associates regarding restocking guidelines and standards.

ESSENTIAL JOB FUNCTIONS

Stockroom Management

• Help ensure stocking and organization of incoming shipments for resale and are easily located for replenishment for the sales floor, continuously reorganizes merchandise as needed to maximize stock space.
• Implement efficient handling of stockroom organization (i.e. style, size, color) 
• Ensure all procedures are implemented and followed along with focusing on timeliness, accuracy and completion. All goods checked in and should hit the floor within 48 hours of receipt
• Help manage an accurate and timely process for all return-to-vendors, and damaged/defectives as well as any markdowns and price changes. 
• Help prepare and support physical inventories, protect company assets and decrease shrinkage via accuracy and timeliness
• Stock/replenish merchandise daily to visual and safety standards and maintain the on-floor inventory levels
• Performs any other duties as assigned by manager(s) 
• Partners with Managers and Buyers in getting goods to the floor.
• Develop a working knowledge for ticketing guidelines and transfer process for all outlets. 
• Supports shipping and receiving orders according to The Shop’s time and efficiency standards.
• Helps process and sensor product as needed.
• Ensures stockroom is swept, neat and clean upon a daily basis

Sales

• Help prioritize and process receipts, special orders and reorders to increase daily sales
• Demonstrate excellent product knowledge and selling capabilities when on the sales floor 
• Supports staff on sales floor in high volume situations.
• Provides checkout support as needed.

Operations

• Help develop and train staff to meet backroom organization guidelines (hanging, folding, sizing)
• Ensure staff is aware and trained in the basics of backroom safety, ticketing, stocking and merchandising
• Collaborate and support merchandising, restocking and inventory initiatives and provide ideas as how to improve processes
• Works with Buying team on low stock/out of stock items.
• Works with Assistant Inventory Manager/Buying team on RA’s, RTV’s and process for damage/defectives.

KNOWLEDGE AND SKILLS

• Retail knowledge and inventory skills
• Passion for standards, an eye for merchandising and a keen attention to details
• Must have strong organizational and follow up skills
• Mastered priority setting, time management and multi-tasking
• Ability to operate all equipment necessary to perform the essential functions of the job
• Exceptional written and verbal communication skills
• Must be able to work a flexible schedule that fits the need of the business, including holidays, evening, overnight and weekend shifts
• Ability to work independently and as part of a team
• Must have ability to adhere to all company policies and procedures

Work Experience 

• 2+ years of guest services and operational experience
• Demonstrates a culture of diversity, equity and inclusion through modeling behaviors
• Thorough understanding of inventory systems
• Hands on experience with POS/operation systems
• Impeccable business ethics and professional integrity

 

PHYSICAL JOB REQUIREMENTS

• Must be able to bend and stoop on a regular basis
• Must be able to stand for long periods at a time
• Must be able to push wheeled dolly or transport device up to 50 pounds on an incline
• Must be able to work in a safe manner, following safety policies and procedures
• Must be able to perform strenuous physical labor including lifting boxes up to 30 pounds
• Must be able to stand on 6’ ft ladder