Travel Agent Italian Speaking

About BizAway

Here at BizAway, we Deliver the Future of Travel. 😎

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability 🌱, daily we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. 🚀

We know that success comes from People and deserves to be recognized.👫Proactivity and Reliability, Kind collaboration, and communication are the core values of our Solution Culture.

If you like challenges and would love to be part of one of the fastest-growing B2B scale-up then BizAway is the company you have been looking for. 🤩

We are looking for 

We are looking for new travel agents with experience in Travel Industry and customer care that have the ability to solve customer concerns and create a seamless customer experience.
 

 Your role in BizAway 

• Made a reservation for our Client through the Platform and using our Provider
• Responding to our Client’s requests through phone, chat, mail, and travel request through our platform
• Entering customer information in our system to issue reservations or update the booking
• Explaining rules and procedures to use our service in the Platform
• Explaining rules of service (hotel, car, train, etc.)

Your basic qualifications

• At least 2 years of previous experience in Customer Care Industry
• Excellent knowledge of GDS systems or previous experience in local travel agency
• Excellent knowledge of both written and spoken Italian (B2 and up)
• Availability to work in shifts (also night shift from 22 to 7 in morning)
• High school diploma or equivalent required.
• Must pass pre-employment skills testing and background check

• Good communication in English
• Customer Care experience
• Strong verbal and written communication skills
• Ability to learn and adapt to new software technologies