Job Description
Case Administrator - Public Sector
Department: CSG - Casualty (EL/PL / Complex Injury / Disease / Fraud / Motor Injury / Vehicle Hire and Damage)
Employment Type: Permanent
Location: Birmingham
Description
What you will do?
You will be responsible for but not limited to:
- Assisting with the running of files to ensure deadlines are met and cases managed proactively to conclusion
- Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm.
- Assisting with the set-up of new files in the case management system
- Diarising Court directions
- Updating CRU certificates
- Obtaining and chasing medical records
- Submitting payment requests
- Chasing orders and settlement cheques
- Liaising with Courts, Opponent Solicitors and other Third Parties
- Completing basic legal forms
- Organising and preparing for Counsel instructions
- Other administrative duties, as required
Who you are
We are looking for the ideal candidate to have:
- Excellent communication skills with a positive and enthusiastic approach to your work
- Ability to work on own initiative without close supervision
- A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
- Organised and able to prioritise and manage a constantly changing workload
- Able to make decisions within own areas of responsibility
- Excellent attention to detail
- IT literate
- Good telephone manner
- Administration experience or practical experience of file management (preferred)
- Experience of using a case management (preferred)
- Experience of finance systems (preferred)
- Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).
What's in it for you?
- High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities