Pagoda Asian Grill- FOH Crew

Pagoda Asian Grill – Front of House (FOH) Crew Member

About Us

Inspired by P.F. Chang's, Pagoda Asian Grill is where fresh ingredients meet bold flavors in a fast-casual setting. We specialize in build-your-own bowls and wraps, offering a variety of proteins, vegetables, and signature sauces like Thai peanut and Korean barbecue.

From teriyaki chicken to Taiwanese steak, we deliver fast, high-quality meals without compromising flavor. Our team is focused on speed, consistency, and creating a great guest experience every time.

Located inside Dallas Love Field Airport

Shifts Available:

• Morning: 7:00 AM – 3:00 PM
• Evening: 2:00 PM – 11:00 PM

Position Overview

As a Front of House (FOH) Crew Member, you will be the face of Pagoda Asian Grill—providing excellent customer service while serving guests through our build-your-own bowl steam line. You’ll help create a fast, friendly, and efficient dining experience.

Key Responsibilities

• Provide outstanding customer service in a fast-paced environment
• Serve guests on the steam line with accuracy and efficiency
• Assist guests in building customized bowls and wraps
• Maintain cleanliness and organization of the front of house
• Handle multiple tasks while staying attentive to detail
• Work collaboratively with team members to ensure smooth operations

Requirements

• Strong customer service background required
• Must be able to pass a fingerprint background check (airport requirement)
• Must have a valid Texas Food Handler Certificate
• Must obtain or possess a valid TABC Certification (Alcohol Service)
• Ability to lift and carry up to 50 lbs
• Strong multitasking skills and attention to detail
• Positive attitude with guests and co-workers
• Proactive and self-motivated in completing tasks
• Reliable and punctual for all scheduled shifts

What We Offer

• Flexible scheduling
• Paid Time Off (PTO)
• Paid Sick Time
• 401(k) matching
• Health benefits

Work Environment

This position is located inside a secure airport environment. Candidates must be able to meet all airport clearance and badging requirements.

• Must provide two forms of original, undamaged IDs (required for airport clearance)

Apply today and join a fast-growing concept serving bold flavors with speed and quality!

Benefits:

 

• 401(k) matching
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off

The TGI Requirements and Qualifications for the CM include:

• Ensure that all quality and Health/Safety requirements are met in accordance with Federal, State, and Local standards.
• Comply: Always complies with all airport and/or train station rules and regulations.
• Dependability: Is punctual. Can be relied upon to be at work according to schedule. Complies with policies regarding clocking in/out and use of breaks.
• Uniform/Personal Appearance: Always dressed in complete uniform and presents a well-groomed appearance.
• Commitment: Shows initiative and follows through with tasks. Ensures overall duties are performed efficiently and on time.
• Customer Service/Salesmanship: Consistently effective and pays attention to customer’s needs.
• Requires the ability to speak in English clearly, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Store Operations: Is dependable and conscientious about performing tasks. Informs Management of issues that arise during a shift.
• Communication: Communicates effectively and listens well.
• Teamwork/Interpersonal Skills: Is cooperative and helpful. Offers help and assistance and can be counted on. Interacts well with others.
• Conduct: Is friendly and even-tempered. Performs consistently and effectively under pressure.
• Product Handling/Stocking: Handles all products and supplies in a safe and sanitary manner. Distributes the products and supplies efficiently according to store’s requisition/stock list.
• Company Policies and Procedures: Regularly adheres to policies and standard operating procedures.
• Must be able to bend, twist and stand for extended periods to perform job functions.
• Must have the ability to lift and push objects weighing over 40 lbs.
• Follows safety rules provided in the TGI Safety Manual along with other TGI policies and procedures.
• Reports any safety hazards to management immediately.

Other: May be required to perform tasks that are not specifically listed in this job description.