Operations Support Coordinator (4O4O Days)

Application Deadline: 8 June 2026

Department: Haulage

Employment Type: Permanent

Location: Tamworth

Description

Key Responsibilities

• Coordinate Vehicle Off Road (VOR) events within the scheduling system, liaising with the Fleet Controller to ensure all unavailable assets are accurately recorded
• Manage all driver training requests, ensuring these are correctly entered and reflected within the scheduling system
• Plan and schedule all vehicle maintenance and workshop events to ensure all planned events are adhered to and delivered into the workshops on time for the planned event
• Confirm all driver overtime one day in advance and cancel any overtime impacted by VORs to prevent stood shifts
• Mitigate potential stood shifts by facilitating driver shift swaps, depot relocations, or temporary use of assets from nearby depots
• Maintain accurate and up-to-date records of all drivers, trucks, and trailers within the scheduling system
• Communicate clear and timely driver instructions for upcoming shifts to ensure full operational understanding and compliance
• Verify that each driver is correctly allocated to their designated truck for the next shift
• Update the Fleet Sheet continuously to reflect real-time changes, including VORs, maintenance, and planned events
• Support the efficient operation of the Scheduling function by maintaining accurate data, proactive communication, and seamless coordination across teams.
  
  

Skills, Knowledge and Expertise

• Organisational skills – able to manage multiple schedules, updates, and priorities with accuracy and attention to detail
• Communication skills – clear and confident in liaising with drivers, Fleet Controllers, planners, and other departments
• Problem-solving ability – proactive in identifying and resolving scheduling or allocation issues to minimise disruption
• Teamwork and collaboration – works effectively within a busy scheduling team and supports colleagues to meet shared goals
• Adaptability – remains calm and flexible in a fast-paced, constantly changing operational environment
• Time management – capable of prioritising tasks to meet daily and forward-planning deadlines
• IT and system confidence – comfortable using scheduling or fleet management systems and updating real-time information accurately
• Attention to detail – ensures data accuracy across all scheduling inputs and reports
• Decision-making – able to make practical, timely decisions to keep operations running smoothly
• Customer focus – committed to supporting drivers and operational teams by ensuring resources are effectively planned and communicated.
  
  

Benefits

• Competitive compensation: Enjoy a competitive salary, enhanced by a discretionary bonus scheme that rewards both business and individual performance.
• Private medical insurance: Prioritise your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family.
• Enhanced company pension: Secure your future with enhanced company pension contributions that support your long-term financial goals.
• Cycle to work scheme: Embrace a sustainable lifestyle with our cycle to work scheme.
• Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest free season ticket loan.
• Volunteering and charity: We encourage you to give back to the community through volunteering days and charitable initiatives.
• Enhanced holiday allowance: Enjoy 25 days of annual leave, in addition to bank holidays.
• Global travel insurance: Travel with peace of mind, courtesy of worldwide multi-trip travel insurance coverage for you and your family.
• Employee discount platform: Access exclusive discounts through our employee discount platform.
• Enhanced parental leave: Generous maternity and paternity pay to support you and your family when you need it most.