Clinical Secretary - Program of All-Inclusive Care for the Elderly (PACE)

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Sentara Pace is seeking to hire a qualified individual to join our team as a Clinical Secretary.

Position Status: Full Time, M-F, 8am-5pm

Position Location: Norfolk, VA

Pay Range: $17.31- $28.85

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits.

Responsibilities

• Manage incoming calls, emails, faxes.
• Maintain and coordinate the providers' schedule including appointments and calendar updates.
• Process referrals and coordinate scheduling for outside specialty appointments and diagnostic services.
• Operate and maintain office equipment including fax, copier, scanner, and printer machines.
• Mange patient records, forms, and documentation while maintaining confidentiality and HIPAA compliance.
• Greet and assist patients, visitors, and vendors courteously and professionally.
• Verify and update patient demographic and insurance information.
• Prepare, organize, and distribute clinic paperwork, reports, and correspondence.
• Communicate effectively with providers, nursing staff, insurance companies, pharmacies, and medical offices.
• Monitor office supplies and submit orders when inventory is low.
• Assist with check in/out procedures
• Other clinic office duties as assigned.
• Maintain a clean, organized, and efficient work environment.

Education

• High School Diploma or Equivalent (required)

Experience

• Previous medical office or healthcare experience (highly preferred)

• Strong organizational, multitasking, and communication skills.

• Proficiency in Microsoft Suite and EMR systems.

• Ability to maintain confidentiality and professionalism in a healthcare setting.

• Knowledge of medical terminology and referral processes.

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Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.