Supervisor, Product Owner

Job Description:

The Supervisor, Product Owner provides leadership and direction to a team of Product Owners and Analysts while also managing a key product area. This role ensures consistent product management practices, alignment between product strategy and business objectives, and effective execution of product initiatives. The position is responsible for maintaining high‑quality product documentation, representing customer needs, and coordinating cross‑functional efforts to deliver valuable solutions. The Supervisor, Product Owner supports team members through coaching, performance management, and capability development to achieve department goals.

Primary Duties

• Leads and mentors a team of Product Owners and Analysts to ensure clarity of responsibilities, balanced workload distribution, and consistent delivery.
• Supports the definition of product vision, goals, and roadmaps in partnership with product leadership.
• Manages product backlogs by prioritizing features, enhancements, and defect resolution to meet business and customer needs.
• Translates complex business needs into clear product requirements and user stories with defined acceptance criteria.
• Collaborates with cross‑functional partners to plan work, clarify requirements, and deliver solutions aligned with organizational strategy.
• Communicates product progress, updates, and performance to stakeholders at all levels.
• Incorporates customer insights, analytics, and market trends into product decisions to support continuous improvement.
• Defines and monitors key performance indicators to assess product success and guide optimization efforts.
• Performs other duties as assigned.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Job Requirements

Education and Experience Requirements

Requires a Bachelor’s degree in a related discipline; 3+ years of experience in product ownership, business analysis, or a related field, including experience working in collaborative, iterative development environments; 1+ years of leadership or mentoring experience preferred; or any combination of education and experience, which would provide an equivalent background.

Knowledge, Skills, and Abilities

• Strong ability to lead, coach, and develop team members.
• Excellent communication and stakeholder‑collaboration skills.
• Ability to translate business needs into clear and actionable product requirements.
• Strong analytical and problem‑solving skills with the ability to use data to guide decisions.
• Knowledge of product lifecycle management and iterative development practices.
• Ability to manage multiple priorities and maintain high‑quality documentation.

Essential Mental and Physical Functions:

• Ability to work for extended periods at a computer or workstation.
• Frequent communication with team members, leadership, and stakeholders.
• Ability to review written documentation and analyze detailed product information.
• Ability to organize, prioritize, and execute multiple tasks in a fast‑paced environment.

Work Environment:

• Performs all tasks in an office or remote‑office setting.
• Regular collaboration with cross‑functional teams through in‑person and virtual meetings.
• Must be able to work effectively in a dynamic environment with shifting priorities.
• Compliance with all applicable organizational policies and procedures to maintain a safe and productive work environment.