Chef/Food & Beverage Manager - Courtyard by Marriott, Santa Cruz

We are looking for a professional food and beverage manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

F&B Manager Responsibilities:

• Manage all F&B and day-to-day operations within budgeted guidelines for Food, Liquor and Payroll to the highest standards
• Preserve excellent levels of internal and external customer service and resolve customer complains as appropriate
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Market the Food and Beverage outlet, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives
• Identify customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish schedules and follow all policies and procedures
• Comply with all health and safety regulations
• Report to management regarding sales results and productivity
• Develop daily check-lists for each department and each shift. Ensure these are being done and done well
• Review all payroll punches on a bi weekly basis and approve time off requests
• Ensure proper staffing, planning and execution of banquets and events
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Marriott International standards
• Review all adjustments daily and ensure proper notes are made
• BSA for F&B
• Food Safety Logs Ordering Food, Beer, Wine, Liquor
• Knowledge and understanding of Lightspeed
• Perform daily huddles
• Monthly inventory and weekly bar inventory
• Attend and actively participate in weekly department meetings

This job description is intended to provide an overview of the requirements of the position. As such, it is not necessarily all-inclusive, and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. 

Requirements:

• Proven food and beverage management experience 
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Must work a minimum of 50+ hours per week
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded

Education:

• High school diploma/GED or equivalent experience required.
• TIPS or CARE beverage service training and certification, or the ability to obtain local certifications as required by law.

Physical Requirements:

• Ability to lift, push and pull up to 50 pounds on a consistent basis throughout shift.
• Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.