Officer, Credit

REQ13332 Officer, Credit (Open)

POSITION SUMMARY:

The Officer, Credit is responsible for the daily activities on gaming credit for Melco including requests and documentation related to credit application, reporting and administrative duties.

PRIMARY RESPONSIBILITIES:

• Review daily VIP arrival and incoming emails to process credit application/reactivation requests.
• Participate in the daily collection, verification and filing of credit documentation and supporting documents in accordance with SOP guideline.
• Extract daily reports and direct to requested recipients and filing and assist in preparing monthly reports.
• Prepare the “Telegraphic Transfer Request” to be signed by approvers and forward to Bank to process and to Finance/Gaming Audit/Compliance teams upon transaction completion.
• Assist in preparing the reconciliation of VIP patron deposit bank accounts and send the reconciliation report to Finance/Gaming Audit Teams
• Assist to prepare the Statement of Account for gaming debt follow up
• Assist in administrative duties within department.
• Interact internally with different departments and externally with other overseas offices regarding the tasks assigned

KEY PERFORMANCE INDICATORS:

• Handle all requests in a timely and accurate manner.
• Handle all data input in a timely and accurate manner.
• Handle and review credit documents in awareness of any deviation from SOP.
• Constructive relationships are built with external contacts, internal customers and team members

QUALIFICATIONS:

Experience

• Previous experience in banking industry relating to credit/bank drafts/remittance is an advantage
• Fluency in both verbal and written English and Chinese
• Strong focus and attention to details
• Familiar with computer applications such as Word and Excel
• Experience liaising with executive and senior management
• Must have a sound knowledge of all laws and regulations associated with the role

Education

• High school graduate, University graduate in Business is preferred

Skills / Competencies

• Adheres to, and supports the Company’s Vision & Values
• Displays a high commitment to improving customer service, excellence and continual improvement
• Motivated to achieve business objectives and common goals
• Works as a team
• Adopts and implements new approaches and practices to meet changing circumstances
• Clearly understands the strategic Vision of the Company and how it impacts on the Business Unit/function
• Achieves agreed objectives and accepts accountability for results