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Landmark Group

Sales & Customer Service Executive_Customer Service_Fitness First Customer Service UAE_HOSP - Landmark Group Tower - Dubai, UAE_Fitness First

Landmark Group
United Arab EmiratesPosted 10 months ago
remote
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Job Description

The job holder is responsible for working with the Unit Manager to ensure that excellent service is provided to customers / guests by proper following the SOPs. 

1. Operational Standards and Management

Work closely with Unit Management team to move machines / games mointioring payouts to drive maxiuium revenue possibilities from the current product mix..
Keep stores are in compliance with the Standard Operating Prodecures and Customer Service standards
Keep stores are in compliance with the company policy on employment and state laws, health and safety standards
Keep stores portray the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
Effective and prompt execution of sales, promotions by maintaining professionally at all times.
Timely filling of the checklist of the area of responsibility
Monitoring activities in respective area of responsibility
Arranging party as per checklist
Receive guests and reorganising things party as per their requirements
Write guest details on checklist which is required for final bill preparation
Organise party and prepare final bill
Collect money as per the bill
Hotel Management Graduate/ Retail Hospitality Management
2 – 4 years Experience
1 Years in Leisure / Retail / Hospitality Industry preferably with Multi site management experience.

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

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About Landmark Group
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Sales & Customer Service Executive_Customer Service_Fitness First Customer Service UAE_HOSP - Landmark Group Tower - Dubai, UAE_Fitness First at Landmark Group | Renata