Job Description
Position: Technical Support
Purpose: To meet or exceed section targets by providing technical assistance to department operations. Key responsibilities include handling complaints and cases, dispatching work orders, managing data, updating dashboards, and monitoring materials.
Responsibilities : Handles vehicle-related complaints, issues and monitors job orders, evaluates service providers, and manages vehicle registration, insurance, and third-party accident claims. The role also acts as an LTO Liaison Officer.
Manages inventory, processes billing and payments, and maintains vehicle/motorbike registration records. The role also involves planning resource use, scheduling, and ensuring compliance with management systems such as ISO IMS and AMS.
Supports 5S initiatives, files time and personal records, handles hazardous materials, and serves as a back-up for absent team members.
Requirements : College graduate, preferably Industrial or Mechanical Engineering related.
Must have a good communication skills both written or verbal.
Knowledge in Google, Microsoft or OpenOffice Application, and ERP is an Advantage.