E-Commerce Manager, Warehouse Operations
Job Description
Job Description Summary:
The E-Commerce Warehouse Manager leads all DTC and marketplace fulfillmentoperations within a distribution environment. This role ensures SLA adherence, order
accuracy, carrier optimization, and system integration between WMS, SAP, and shipping
platforms.
Job Description:
Key Responsibilities
Oversee DTC and marketplace fulfillment (UPS, USPS, Amazon Buy Shipping)
Optimize pick vs pack productivity in automated and manual zones
Ensure SLA compliance (same-day, next-day ship)
Manage integration between SAP order types and WMS execution
Ensure compliance with retailer and marketplace shipping standards
Leverage automation systems (WES, Autostore) to increase throughput
Monitor returns, and cost per order metrics
Lead peak season and promotional surge planning
Performance Metrics
SLA compliance ≥ 99%
Order accuracy ≥ 99.7%
Cost per order shipped
Automation throughput eiciency
Qualifications
5+ years e-commerce fulfillment leadership
Strong exposure to automation systems
Experience with retailer compliance and chargeback management
Knowledge of SAP integration and delivery order mapping
Data-driven with strong analytics skills
Qualification(s):
Education(s):
Work Experience:
Skill(s):
Language(s):
Certification(s):
Not ApplicableThe anticipated compensation range is
69,000.00 - 137,000.00 USD AnnualActual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.
Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.