Job Description
Responsible for the management of Accounts Receivable; Credit and Collections.
Essential Functions:
- Coordinates sending of invoices based on customer preference for previous day sales
- Post of customer payments based on receipts obtained via the lockbox, ACH, Wires or Mail; ensure that cash discounts comply with customer payment terms.
- Investigate and resolve any discrepancies between payment and invoice amount
- Monitor customer account details for non-payment, delayed payments and other irregularities
- Generate RMA Credits when received from Tech Support or Customer Service
- Investigate and resolve customer queries; communicate with customers via phone, email or mail.
- Reconcile customer accounts as needed
- Maintain customer data base
- Reconciles Accounts Receivables Aging with AR General Ledger accounts for multi-site locations.
- Generate Monthly Finance Charges for past due customers
- Review and mail customer monthly statements
- Generate Age Analysis
- Assist with Month End Closing
- Maintain customer files and records
- New Customer Credit & Review existing Customer Credit increases as needed
Additional Responsibilities:
- Back-up to Accounts Payable
- Adhere to Company policies and procedures
- Perform other duties as required by management team.
- Follows prescribed safety regulations
- Maintains an optimal level of product quality and adheres to ORAFOL’s Quality Program.
Education Requirement:
- High School Diploma required; Associates Degree in Accounting is a plus.
- Strong written and verbal English communication skills required;
Work Experience:
- 3 – 5 years relevant experience in Accounts Receivable/Credit and Collections.
- PC skills required, including Windows XP, Microsoft Office Suite, Excel;
Aptitudes & Characteristics :
- Must have a positive “can do” attitude;
- Must be a fast learner, driven and self-motivated; strive towards continuous improvement;
- Ability to work with little to no supervision, multi-task and meet deadlines;
- Meet deadlines under stressful conditions; Strong problem analysis and problem solving skills
- Attention to detail and accuracy; Ability to prioritizes, work independently and multi-task in a fast paced environment;
- Ability to lift and/or carry 10lbs or less.
- Must be able to occasionally work beyond standard business hours.