Mtg TPO National Sales Manager

Description

• Lead a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development
• Oversee the day-to-day activities of the Account Managers (AM), ensuring consistent execution of sales processes, partner service standards, and pipeline management
• Monitor loan pipelines and assist AMs with loan-level scenarios, structuring, and submissions, ensuring files move efficiently through the process
• Partner with the VP Mortgage TPO to set sales goals and continually assess the performance of the sales team, making the necessary adjustments to drive sales and meet organizational goals
• Coordinate and lead regular sales huddles, one-on-one meetings, and performance reviews to keep the team aligned and motivated
• Provide feedback from the field to leadership on competitive intelligence, pricing, and process improvement opportunities
• Ensure adherence to compliance, risk, and regulatory standards in all sales activities, escalating issues as needed
• Foster a culture of collaboration, accountability, and continuous improvement within the sales team

• Minimum 5 years’ experience in mortgage sales, including sales processes, operations, data analytics, and/or quantitative marketing
• Experience leading and coaching employees to increase production and overall performance is preferred
• Ability to identify and break down complex business problems and develop recommendations
• Ability to foster strong relationships with internal and external stakeholders
• Ability to successfully influence at all levels of the organization
• Able to articulate complex concepts while tailoring the message to different audiences including clients, member support team, and senior leadership
• Strong knowledge of banking regulations including Reg Z, Reg B, and RESPA
• Strong knowledge of mortgage options such as Fannie Mae, Freddie Mac, and/or FHA
• Working knowledge of Microsoft Office Suite and loan operations software (Encompass preferred)
• Certification/License: NMLS registration
• Minimum Education: High School Diploma; Bachelor’s degree preferred

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
• 11 paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)