Intake to Pay Senior Specialist

Place of work: Cracow

Job Purpose:

Support and continuously improve the end-to-end Intake-to-Pay process, from initial request through to payment, by providing expert support to users, ensuring process compliance, and contributing to system and process optimization across multiple countries.

Responsibilities:

Key Accountabilities

• Provide second-line support to users and country teams on procurement processes and tools (Beeline, Zip, Coupa)
• Act as a bridge between tools users, Global Process Owners and technical teams
• Support implementation and adoption of procurement tools (Beeline, Zip, Coupa)
• Identify recurring issues and proactively improve processes and user experience
• Contribute to training materials, documentation and user guidance

Business Accountabilities

• Support design and execution of controls and governance processes
• Produce and analyze reports to monitor compliance and risks
• Ensure consistent application of procurement processes across countries
• Support system enhancements, testing and change requests
• Contribute to continuous improvement and automation initiatives

Candidate’s profile:

• Experience in procurement / Procure-to-Pay processes
• Experience with Vendor Management System (VSM), ideally with Beeline
• Experience with Procurement Orchestration platform, ideally with ZIP
• Experience with Procure-to-Pay (P2P) platform, ideally with Coupa
• Experience as system administrator or advanced user
• Strong analytical and system-thinking mindset
• Ability to understand end-to-end process implications
• English skills – spoken and written at fluent level
• Autonomous with strong delivery focus
• Proactive and improvement-driven

We offer:

• Real life opportunities to develop and grow with us and contribute to the world around us
• Competitive salaries, language allowance and an employee benefits package that includes among others medical insurance, life insurance and sport-card
• Annual bonus depending on company annual results and individual performance
• Wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement
• Referral awards
• Online fitness trainings
• Hybrid Work
• Nice and Friendly atmosphere

Who we are:

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience. Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil. The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.

In March 2016 we established a Shared Service Centre in Kraków, in Poland to support our global strategy. It is from this location that we have created a global shared service platform, focusing on advanced business functions such as financial accounting and reporting, planning and performance management, ICFR testing, financial systems management as well as HR integrated talent management operations.

This role is related to the key area of Zurich’s activity in Kraków. We are committed to complete the recruitment process as soon as possible, however in some occasions it may take up to 6 months and the requirements for the position may be subject to some clarification or modification during the recruitment process.