GOVERNMENT OPERATIONS CONSULTANT I - 60020547

Requisition No: 877859 

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 60020547

 Pay Plan: Career Service

Position Number: 60020547 

Salary:  40,320.81 

Posting Closing Date: 06/21/2026 

Total Compensation Estimator Tool

Government Operations Consultant I

Department of Children and Families

Wildwood, FL

Open Competitive 

DESCRIPTION

Knowledge of the methods of data collection and analysis.  Knowledge of basic management principles and practices.  Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.  Ability to organize data into logical format for presentation in reports, documents and other written materials.  Ability to conduct fact-finding research.  Ability to utilize problem-solving techniques.  Ability to work independently.  Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.  Ability to plan, organizes, and coordinates work assignments.  Ability to communicate effectively.  Ability to establish and maintain effective working relationships with others.

EXAMPLE OF WORK

This is a professional position which plans, monitors, evaluate services with the Protection & Safety Division.  This position works closely with child welfare staff responsible for Child Protective Investigations  to ensure agency compliance.  It involves independent and complex administrative and consultative work related to Child Protection.

Designs, develops, and delivers training across regional local offices on best practices, policies, and procedures related to casework assignment, distribution, and rotation.

Effectively supports with day-to-day duties and functions, including maintaining an accurate current calendar of meetings, staffings, training, etcs. Accurately tracks and meets deadlines for all projects and assists in prioritizing tasks while ensuring that the Operations Program Manager is informed about relevant situations which are important to the operations.

Assists with monitoring and evaluating Departmental programs objectives, organizations, plans, activities and management to improve services; as needed. Assist in the Quality Improvement process by coordinating on-site visits, review patterns and evaluate reports for continuous quality. Proficiently researches and gathers information circuit-wide for analysis and drafts reports in an organized manner as directed.

Provide assistance and consultation to Departmental staff on policies, procedures, rules and regulations; laws and administrative codes relating to child welfare and ensuring compliance to statewide policies, procedures and guidelines.

Communicate verbally and written to Departmental staff by conducting and coordinating programmatic and procedural training to increase the openness, visibility, and clarity of information, actions, or decision-making processes.

Conducts ongoing oversight, including preperation protocols, data spreadsheets, reports from reviews of work, data trends, follow-up review activities and special assignments  

Assist with reviewing policies, manuals, rules and statutes and recommend revisions.  Also prepares internal procedures as needed. 

Participate in statewide meetings regarding initiatives related to Child Protection and perform other relaties duties and special projects.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where you will work:

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico.  In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater.  And if the beach isn’t your scene, there are 175 state parks to explore!  Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love.  The Sunshine State is a great place to live and work – Come join our team!

About Department of Children and Families:

Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision:  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through

EFFECTIVE 7/1/02

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.