Job Description
Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 13 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors.
Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!
So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life!
You want Benefits? You’ve got it! Our generous benefits package includes:
Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
401 (k) with generous company match
13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
100% employer paid Life Insurance and Long-Term Disability Insurance
Paid Parental Leave
Fully Funded Tuition Education Programs
Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
Employee Stock Purchase Plan
Employee Discounts and much more!
What to Expect?
The Senior Security Documentation & Design Specialist ensures the Information Security organization speaks with one clear, consistent, and credible voice — in its writing, its visuals, and the artifacts that carry the program to the rest of the enterprise. The premise is straightforward: clear security is good security. A program’s work (risk posture, control maturity, incident response, regulatory readiness) is only as strong as the organization’s ability to see it, understand it, and prove it, and the clarity with which a program can be explained is itself a measure of its maturity.
This role translates complex, often invisible security activity into clear, accurate, and visually compelling artifacts for distinct audiences: executives and the Board, who need decisions framed in plain language and confident visuals; auditors and regulators, who need defensible, well-organized evidence; employees, who need to absorb secure behavior; and engineers, who need precise reference material. Equal parts technical writer, information designer, and illustrator, this role also serves as a standards-setter — owning the templates, production cadence, and visual craft that make the security organization’s work legible and credible across the enterprise.
On a daily basis our JOB TITLE:
Executive & Board Communication
Design and produce Board-level and executive security materials — risk reports, posture dashboards, program updates, and decision briefs — translating technical findings into clear narratives and high-impact visuals for non-technical leadership.
Develop a consistent executive reporting format that lets leadership track the security program’s trajectory at a glance, quarter over quarter.
Security Metrics & Reporting Architecture
Help design a unified security-metrics reporting layer in which a single, shared pool of metrics is surfaced at every altitude — operational dashboards for analysts, reporting for management, and narrative for executives and the Board — so each audience sees the same underlying truth at the level of detail it needs.
Build and maintain the presentation layers that sit on top of that shared data — live web dashboards and single-page apps, slide decks, web pages, and written reports — so metrics are defined once and rendered consistently across formats rather than rebuilt by hand for each artifact.
Partner with security engineering and analysts to wire these views to their data sources, ensuring the figures a Board member sees roll up cleanly from the same signals the SOC works with day to day.
Compliance, Risk & GRC Documentation
Author and maintain security policies, standards, procedures, and control narratives, ensuring alignment with frameworks such as NIST CSF, PCI-DSS, and SOX, and packaging audit evidence into clean, defensible, review-ready form.
Create precise technical diagrams — network and data-flow diagrams, system architectures, threat models, and process maps — that satisfy compliance, audit, and privacy requirements while remaining genuinely readable.
Security Awareness & Training Content
Conceive, write, illustrate, and produce security awareness and training content — e-learning modules, microlearning, phishing-simulation creative, infographics, posters, and campaign materials — that changes behavior because people actually want to engage with it.
Operational & Reference Documentation
Produce and maintain operational documentation for the security organization — runbooks, incident-response playbooks, the InfoSec operations manual, and executive incident summaries — capturing complex processes accurately and keeping them current.
Review and elevate content authored by engineers and analysts, providing constructive guidance on clarity, structure, accuracy, and visual quality.
Standards, Brand & Visual System
Establish and steward a visual and editorial system for the security organization — templates, style guide, diagram conventions, and a recognizable design language — so that everything the team publishes is consistent, professional, and unmistakably its own.
Prototyping & Internal Security Tools
Rapidly wireframe and prototype internal security applications and tools — from interactive mockups to working proofs of concept — using AI-assisted development tools to turn an idea into something the team can see, click through, and react to in days rather than months.
Partner with security engineering to translate workflow needs into tangible prototypes that sharpen decisions on what to build, buy, or refine before significant resources are committed.
Production Discipline & Workflow
Operate on a published editorial calendar and content-production cadence, managing an intake-to-publication backlog with defined priorities, review gates, and deadlines so that creative work consistently ships.
Partner with security leadership and subject-matter experts to scope, sequence, and prioritize documentation and design initiatives against program milestones and audit timelines.
Tooling, Metrics & Continuous Improvement
Own and improve the documentation and design toolchain (docs-as-code with Git/Markdown, diagramming and design platforms, training-authoring tools) and recommend new capabilities where they raise quality or speed.
Track engagement, comprehension, and audit-readiness metrics to demonstrate impact and continuously refine both content and process.
Other duties as assigned.
What You Will Need:
5+ years of professional experience spanning two or more of: technical or visual communication, information/UX design, technical illustration, and editorial/copywriting — ideally in a corporate or enterprise setting.
Hands-on experience authoring security and compliance documentation — for example, PCI-DSS control documentation and audit evidence, security policies, or other audit-ready artifacts.
A strong portfolio demonstrating both polished visual design (diagrams, infographics, illustration, presentation design) and clear, well-structured writing.
Mastery of professional design tools (e.g., Adobe Illustrator, InDesign, Photoshop; Figma) and diagramming tools (e.g., Lucidchart, Visio, draw.io).
Ability to translate concepts into interactive wireframes and functional prototypes, using AI-assisted development tools to build working proofs of concept without a traditional engineering hand-off.
Comfort designing reporting and dashboard interfaces that draw from shared data sources, so the same metrics can be presented consistently across live dashboards, slides, web pages, and written formats.
Exceptional writing and editing ability, with a proven knack for making complex or dry material clear, accurate, and engaging for varied audiences.
Demonstrated ability to learn unfamiliar technical domains quickly by interviewing experts and reading source material independently.
Strong delivery discipline — the ability to turn open-ended, creative work into finished, published artifacts on a predictable schedule.
Hybrid schedule at PoolCorp’s IT headquarters in Covington, Louisiana.
Standard office environment with extended periods of computer use.
Occasional travel (less than 10%) may be required for team meetings or training.
Skills Preferred:
Familiarity with additional compliance and risk frameworks such as NIST CSF, the CIS Critical Security Controls, PCI-DSS, or SOX.
Experience producing security-awareness or other behavior-change training content.
Docs-as-code experience (Git/GitHub or Azure DevOps, Markdown and Obsidian vaults, static site generators such as MkDocs, Docusaurus, or Hugo) and diagrams-as-code (Mermaid, PlantUML).
Experience with training-authoring or motion tools (e.g., Articulate, Camtasia, After Effects).
Familiarity with information architecture, taxonomy design, and content governance.
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.
POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.