Job Description
The Loss Mitigation Lead plays an important role in the organization by performing a variety of activities related to the company’s Loss Mitigation functions. The lead will serve as a point of escalation for the loss mitigation team and provides right-hand assistance to the loss mitigation Supervisor in managing the loan-level pipeline and project management. The role is responsible for working with different investors to decide retention/liquidation eligibility for borrowers experiencing different hardships. The Loss Mitigation Lead conducts timely, accurate, and compliant reviews of files by investor guidelines and National Servicing Standards. Works with various investor applications to obtain workout results. This individual will be handling escalated SPOC calls.