Job Description
Role: -Technical Support Engineer (L2) Skill :-L2 Required Experience:
• Entry level experience in call Centre routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.). • Entry level experience in technical support to clients. • Entry level experience in diagnosis and troubleshooting. • Entry level experience providing remote support in Data Centre technologies. • Entry level experience in relevant technology.
Preferred Certifications : Associate level certification in different Data Centre technologies such as Cisco, Juniper like JNCIA-JUNOS,JNCIS,JNCIP-SP,JNCIP-ENT,CCNA, CCNP other certifications are added plus.