Donation Processing Associate

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

 

Donation Processing Associate  

Broad Ripple Location: 1021 Broad Ripple Ave. Indianapolis, IN 46220 
Pay: $14.00per hour 
Job Type: Part-time
Schedule: Example: 20 to 24 hours per week, including evenings, weekends, and holidays as scheduled
Benefits: 

• Medical, prescription drug, dental, vision, and hearing coverage

• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees
• Employee Discount

 

About the Role 

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs. 

What You’ll Do 

• Provide exceptional donor service by greeting donors and offering assistance 

• Process and track donations accurately 

• Maintain a clean and well-organized donation area 

• Sort, load, and unload Salvation Army trucks per center policy 

• Power sort donations as they arrive (where applicable) 

• Support production processes as needed 

• Safeguard all donated materials and assigned equipment 

• Report any complaints, damage, or injuries occurring in the donation area 

• Guide donors on acceptable materials and provide information about pickup services for heavy items 

Training Provided 

• Paid training donation process, production standards, and store procedures 

• Ongoing coaching and support from store leadership 

• Opportunity to build retail and customer service skills 

Why Join Us 

• Mission-driven work that supports programs in your community 

• On-the-job training 

• Team-oriented environment 

• Employee Discount, Employee Assistance Program, and more! 

 

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.