Payroll Specialist

To provide administrative support across payroll functions, ensuring the accuracy of payroll data, effective communication with managers, and timely completion of key monthly processes. This role supports the Payroll & Pension Manager and works collaboratively with the HR team to maintain accurate staff records and efficient service delivery.

Duties and Responsibilities

1. Payroll Support

· Check and follow up on weekly timesheet approvals from managers across departments.

· Review timesheets for completeness and flag anomalies to the Payroll Manager.

· Assist with preparing and checking monthly payroll reports.

· Monitor the payroll inbox and respond to routine queries or escalate where needed.

· Support with payroll-related administrative tasks, including pension data entry, benefit enrolment, and Wagestream administration.

· Support employees accessing their payslips through the E-Paysafe portal

2. Administration

· Maintain accurate and up-to-date employee records on Kronos (UKG), including changes to personal &bank details, uploading documents, and managing absences.

· Produce and distribute sickness letters monthly, following the report received from the manager

· Draft and issue parental leave confirmation letters and calculate the payment entitlement

3. Reporting and Systems

· Assist with the production of monthly payroll reports for Finance and Senior Leadership and any other reports on an ad-hoc basis

· Support data collation for audits and compliance checks, under guidance.

· Upload basic staff communications (e.g. payroll calendar) to the intranet as directed.

4. General Support

· Be present in the office on pay day and other key dates as required.

· Support ongoing process improvements, particularly within Kronos and payroll workflows, as part of the team.

• Bachelor's degree in Accounting, Business Administration, Human Resources, or a related field preferred
• Minimum 5 years of regional experience working in end-to-end payroll processing
• Self-motivated individual with the ability to work independently and as part of a team, with excellent time-management and organisational skills.
• Familiarity with payroll vendor management, and HRIS/payroll integration projects.
• Attention to detail and accuracy, with the ability to handle confidential and sensitive information securely.
• Demonstrated problem-solving skills and ability to identify and resolve payroll discrepancies and issues.
• Strong analytical and numerical skills, with the ability to analyse data and generate meaningful reports for management.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal stakeholders at all levels.
• Proven ability to adapt and thrive in a fast-paced, high-growth environment.