1. Tracking & Data GovernanceEnsure data is accurate, structured and compliant across all touchpoints.
- Own tracking across website, webshop, marketing tools and future products
- Design data layer, event taxonomy & tracking specs
- Manage tagging (Piwik PRO / GA / GTM): events, ecommerce, pixels, UTMs, paid media
- Validate implementations & run audits (quality, consistency, GDPR, CMP)
- Monitor scripts & impact on Core Web Vitals
2. Reporting & Business InsightsTurn data into
decision-making tools, not just dashboards.
- Build Power BI reporting (DAX, Power Query, AI)
- Define & align KPIs: performance, acquisition, funnels, retention, campaigns, AI visibility
- Structure robust data models for consistent tracking
- Support business reviews with clear insights (risks, opportunities, actions)
- Enable self-service analytics with strong governance
- Translate complex data into simple, business-driven narratives
3. Customer Journey Analysis, CRO & OptimisationIdentify friction and unlock growth.
- Analyse journeys & funnels (Hotjar, Clarity, Mouseflow)
- Detect drop-offs & optimisation opportunities
- Support A/B testing, personalisation & CRO
- Partner with teams to turn insights into measurable improvements
4. Performance Monitoring & Product AnalyticsConnect performance, usage and product evolution.
- Monitor website performance (Core Web Vitals, RumVision) with IT
- Analyse product usage & feature adoption
- Contribute to event-based / product analytics evolution
- Support data-driven, AI-enabled experiences
5. Market IntelligenceBring an external, forward-looking perspective.
- Benchmark competitors (traffic, pricing, UX, visibility) via scraping & tools
- Track trends: AI-driven discovery, search evolution
- Explore AI analytics: anomaly detection, predictive insights
6. Cross-functional Collaboration & Data CultureBe the
go-to expert for analytics.
- Translate business needs into measurable solutions
- Work cross-functionally (Marketing, Product, BI, IT)
- Improve UTM discipline, measurement quality, analytics maturity
- Drive a strong data-driven culture