Back to jobsPartner closely with practice groups to understand their strategic objectives and operational challenges, identifying the capabilities needed to support the delivery of legal services and foster innovation.
Engage directly with clients to better understand their pain points and to collaborate with them and the Firm’s lawyers in the design of innovative client solutions that can improve efficiency and enhance legal work product
Assess, recommend, and implement solutions, whether related to people, process, or technology, that optimize legal workflows.
Serve as a change agent and strategic advisor, monitoring industry trends and developments in legal technology and innovation, and proactively identifying opportunities for improvement.
Act as the liaison between practice groups and the Firm’s technology and business teams, translating practice needs into actionable requirements and ensuring the adoption of platforms and tools that support seamless legal service delivery.
Build and maintain collaborative relationships with internal stakeholders and external partners to ensure that the Firm is leveraging best-in-class tools and designing cutting-edge solutions.
Oversee the design, testing, rollout, and evaluation of new processes and tools, with a focus on measurable results and continuous improvement.
Lead complex projects and initiatives that advance the Firm’s transformation agenda, ensuring change management best practices are applied and stakeholders are engaged throughout.
Implement KPIs and regular reporting to measure the effectiveness and impact of legal solutions and operational enhancements including metrics related to revenue growth and firm profitability
Manage and develop a diverse national team of legal technology and practice innovation experts, fostering a culture of innovation, collaboration, and excellence in client service.
